Lega Federico, Prenestini Anna, Rosso Matilde
1 Department of Policy Analysis and Public Management, Bocconi University, Milan, Italy.
2 CeRGAS, SDA Bocconi - School of Management, Bocconi University, Milan, Italy.
Health Serv Manage Res. 2017 May;30(2):94-104. doi: 10.1177/0951484817708915.
Being largely considered a human right, healthcare needs leaders who are able to make choices and to set directions. Following the recommendations expressed by Gilmartin and D'Aunno's review and roadmap compiled in 2008, today, it is important to acknowledge researchers' contributions to outline this landscape. The realist review of 77 publications answered questions such as "what works, for whom, and in which circumstances" highlighting: the effectiveness and acceptance of transformational and collaborative approaches; professionalism, expertise, and good task delegation within operational teams; distributed leadership, relationships, and social responsibility at a systemic level. The relevancy and need of leadership development programs, framed within a wider strategy, emerged. Nonetheless, gaps still exist and require further investigation: particular needs in public vs. private contexts; professionals' and women's differentiating characters; generational gaps; associations between leadership and recruitment HR practices research; how (and if) leaders (should) influence the organizational culture and values; and developing countries specific challenges. Also, a greater proportion of relevant findings should be drawn by empirical and more rigorous studies. Finally, a major attention could be paid to interactions happening at the team, organizational, and systemic level among different leaders and among leaders, followers and external actors.
医疗保健在很大程度上被视为一项人权,它需要有能力做出选择并指明方向的领导者。遵循吉尔马丁和多诺在2008年编撰的综述及路线图中提出的建议,如今,承认研究人员在勾勒这一图景方面的贡献非常重要。对77篇出版物的实证主义综述回答了诸如“什么有效,对谁有效,在何种情况下有效”等问题,突出了以下几点:变革性和协作性方法的有效性和可接受性;运营团队中的专业性、专业知识和良好的任务分配;系统层面的分布式领导力、关系和社会责任。领导力发展项目在更广泛战略框架内的相关性和必要性显现出来。尽管如此,差距仍然存在,需要进一步调查:公共部门与私营部门背景下的特殊需求;专业人员和女性的不同特点;代际差距;领导力与招聘人力资源实践研究之间的关联;领导者如何(以及是否应该)影响组织文化和价值观;以及发展中国家的特定挑战。此外,应该通过实证性更强、更严谨的研究得出更大比例的相关发现。最后,应高度关注不同领导者之间以及领导者、追随者和外部行为者之间在团队、组织和系统层面发生的互动。