Hasan Sanah, Tarazi Hamadeh M Khier, Halim Hilal Dana Abdel
Ajman University of Science and Technology, College of Pharmacy and Health Science, Ajman, United Arab Emirates.
College of Pharmacy, Sharjah University, Sharjah, United Arab Emirates.
Am J Pharm Educ. 2017 May;81(4):76. doi: 10.5688/ajpe81476.
To assess student communication and patient management skill with introduction of Arabic and use of simulated patient assessments to a communication and counseling course. Five, 3-hour tutorials (clinical skill laboratory) were added to the course covering: listening and empathic responding, non-verbal communications, interviewing skills, assertiveness, counseling in special situations: conflict, anger, worry or rushed situations, and professional decision making. Arabic content was introduced to the course to enhance Arabic communications and competence among students. Simulated patient assessment was used to evaluate student skills. Students' feedback about course changes was evaluated. The course now covers a wider content and Arabic language. Students' scores were similar in the assessment and other assessments within the course and between Arabic and English groups. Students favorably rated the changes in the course and provided constructive feedback on content usefulness and adequacy. Expanding the course to include Arabic language and content and simulated patient assessments enhanced student communication skills.
为了通过在沟通与咨询课程中引入阿拉伯语并使用模拟患者评估来评估学生的沟通和患者管理技能。该课程增加了五个3小时的辅导课（临床技能实验室），内容涵盖：倾听与共情回应、非语言沟通、访谈技巧、自信表达、特殊情况下的咨询：冲突、愤怒、担忧或紧急情况，以及专业决策。在课程中引入阿拉伯语内容以提高学生的阿拉伯语沟通能力。使用模拟患者评估来评估学生技能。评估了学生对课程变化的反馈。该课程现在涵盖了更广泛的内容和阿拉伯语。学生在该课程的评估及其他评估中的分数，以及阿拉伯语组和英语组之间的分数相似。学生对课程的变化给予了积极评价，并就内容的实用性和充分性提供了建设性反馈。将课程扩展到包括阿拉伯语语言和内容以及模拟患者评估，提高了学生的沟通技能。
