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注意第一步:在议价能力不对称情况下,情感对启动谈判决策的个体内部影响。

Mind the First Step: The Intrapersonal Effects of Affect on the Decision to Initiate Negotiations under Bargaining Power Asymmetry.

作者信息

Kapoutsis Ilias, Volkema Roger, Lampaki Antonia

机构信息

Department of Business Administration, School of Business, Athens University of Economics and BusinessAthens, Greece.

Department of Management, Kogod School of Business, American University, WashingtonDC, United States.

出版信息

Front Psychol. 2017 Aug 2;8:1313. doi: 10.3389/fpsyg.2017.01313. eCollection 2017.

Abstract

We undertook two vignette studies to examine the role of affect (trait and state) and bargaining power on initiating negotiations, an often overlooked stage of the negotiation process. Using a job negotiation opportunity, we examine three distinct phases of the initiation process-engaging a counterpart, making a request, and optimizing a request. Study 1 examines the effects of two affect dispositions (happiness and sadness), under power asymmetry (low vs. high bargaining power), on the three initiation behaviors. We found that power is pivotal to the decision to engage, request, and optimize. Also, sadness reduces the likelihood of initiation when power is high but is immaterial when power is low. In contrast, individuals who tend to be happy can reverse the adverse effect of powerlessness on requesting, but not on engaging and optimizing. However, happiness does not carry over a positive effect on negotiation initiation, over and above that of power. Study 2 investigated the role of trait affect when individuals are in power asymmetry and when they are induced with sadness or happiness. We found that those with a happy disposition initiate more (engage, request, and optimize) when power is high and experience incidental sadness. Overall, these findings qualify previous research on negotiation initiation and highlight the importance of trait affect and its interaction with state affect as additional driving forces and of power as a boundary condition. "" .

摘要

我们进行了两项情景研究,以考察情感(特质性情感和状态性情感)和议价能力在谈判启动(谈判过程中一个常被忽视的阶段)中所起的作用。利用一个工作谈判机会,我们考察了启动过程的三个不同阶段——与对方接触、提出请求以及优化请求。研究1考察了在权力不对称(低议价能力与高议价能力)情况下,两种情感倾向(快乐和悲伤)对这三种启动行为的影响。我们发现,权力对于接触、请求和优化的决策至关重要。此外,当权力高时,悲伤会降低启动的可能性,但当权力低时则无关紧要。相比之下,倾向于快乐的个体可以扭转无力感对提出请求的不利影响,但对接触和优化则不然。然而,快乐对谈判启动的积极影响不会超过权力的积极影响。研究2考察了在个体处于权力不对称以及被诱导产生悲伤或快乐情绪时特质性情感所起的作用。我们发现,性格快乐的个体在权力高且经历偶然悲伤时会更多地(接触、请求和优化)启动谈判。总体而言,这些发现完善了以往关于谈判启动的研究,并突出了特质性情感及其与状态性情感的相互作用作为额外驱动力以及权力作为边界条件的重要性。

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本文引用的文献

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To Match or Not to Match? Reactions to Turning Points in Negotiation.匹配还是不匹配?对谈判转折点的反应。
Group Decis Negot. 2018;27(1):61-83. doi: 10.1007/s10726-017-9550-x. Epub 2017 Nov 25.
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Organ Behav Hum Decis Process. 2016 Sep;136:106-118. doi: 10.1016/j.obhdp.2016.05.003. Epub 2016 Sep 14.
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Annu Rev Psychol. 2015 Jan 3;66:799-823. doi: 10.1146/annurev-psych-010213-115043. Epub 2014 Sep 22.
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