Kummerow Broman Kristy, Ward Michael J, Poulose Benjamin K, Schwarze Margaret L
Jt Comm J Qual Patient Saf. 2018 Jan;44(1):33-42. doi: 10.1016/j.jcjq.2017.07.005. Epub 2017 Dec 1.
Tertiary care centers often operate above capacity, limiting access to emergency surgical care for patients at nontertiary facilities. For nontraumatic surgical emergencies there are no guidelines to inform patient selection for transfer to another facility. Such decisions may be particularly difficult for gravely ill patients when the benefits of transfer are uncertain.
To characterize surgeons' decision-making strategies for transfer, a qualitative analysis of semistructured interviews was conducted with 16 general surgeons who refer and accept patients within a regional transfer network. Interviews included case-based vignettes about surgical patients with high comorbidity, multisystem organ failure, and terminal conditions. An inductive coding strategy was used, followed by performance of a higher-level analysis to characterize important themes and trends.
Surgeons at outlying hospitals seek transfer when the resources to care for patients' surgical needs or comorbid conditions are unavailable locally. In contrast, surgeons at the tertiary center accept all patients regardless of outcome or resource considerations. Bed availability at the tertiary care center restricts transfer capacity, harming patients who cannot be transferred. Surgeons sometimes transfer dying patients in order to exhaust all treatment options or appease families, but they are conflicted about the value of transfer, which displaces patients from their local communities and limits access to tertiary care for others.
Decisions to transfer surgical patients are complex and require comprehensive understanding of local capacity and regional resources. Current decision-making strategies fail to optimize patient selection for transfer and can inappropriately allocate scarce tertiary care beds.
三级医疗中心的运营常常超出负荷,限制了非三级医疗机构患者获得紧急外科护理的机会。对于非创伤性外科急症,尚无指导方针来指导患者转院的选择。对于重症患者而言,当转院的益处不确定时,做出此类决定可能尤其困难。
为了描述外科医生的转院决策策略,我们对16位在区域转院网络中负责转诊和接收患者的普通外科医生进行了半结构化访谈的定性分析。访谈包括基于病例的案例,涉及患有高合并症、多系统器官衰竭和终末期疾病的外科患者。采用归纳编码策略,随后进行更高层次的分析,以描述重要的主题和趋势。
当当地无法提供满足患者手术需求或合并症治疗所需的资源时,偏远医院的外科医生会寻求转院。相比之下,三级医疗中心的外科医生会接收所有患者,而不考虑结果或资源因素。三级医疗中心的床位可用性限制了转院能力,对无法转院的患者造成了伤害。外科医生有时会转诊濒死患者,以便用尽所有治疗方案或安抚家属,但他们对转院的价值存在矛盾心理,因为这会使患者离开当地社区,并限制其他人获得三级医疗服务的机会。
外科患者的转院决策很复杂,需要全面了解当地能力和区域资源。当前的决策策略未能优化转院患者的选择,可能会不适当地分配稀缺的三级医疗床位。