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[职场暴力:某大学医院的十年评估经验]

[Mobbing: ten-year evaluation experience in a University Hospital].

作者信息

Monaco Edoardo, Girardi Paolo, Falaschi Paolo, Ferracuti Stefano, Martocchia Antonio, Battaglia Valentina, Capitanelli Ilaria, Catarinozzi Elena, Piccari Ines, Rossi Marina, Prestigiacomo Claudio

机构信息

Dipartimento di Scienze medico-chirurgiche e medicina traslazionale, Facoltà di Medicina e Psicologia, Università degli Studi di Roma "Sapienza", UO Medicina del Lavoro - Azienda Ospedaliera "Sant'Andrea".

Dipartimento Neuroscienze, salute mentale e organi di senso - NESMOS, Facoltà di Medicina e Psicologia, Università degli Studi di Roma "Sapienza", UO Psichiatria - Azienda Ospedaliera "Sant'Andrea".

出版信息

G Ital Med Lav Ergon. 2017 Nov;39(1):26-33.

PMID:29916617
Abstract

OBJECTIVES

Bullying is a manifestation of occupational stress and can therefore be considered as a real "organizational pathology." Include the activities of the surgery dedicated to Mobbing, Unit of Occupational Medicine Sant'Andrea Hospital, which began operations in June 2001.

METHODS

In over ten years of operation (July 2012), the sample, consisting of 50.7% for men and 49.3% women, is heterogeneous in age. The schooling of the sample is medium-high as more than 82% have higher education level. The business sector is the service sector accounted for most (84%) than in industry (9%) and agriculture (2%).

RESULTS

Of the 1545 patients seen, 1320 completed the diagnostic path, while 225 have stopped. 814 users have been certified for compatibility bullying (63% of cases) with a net reduction of the awards from 2007 onwards.

CONCLUSIONS

Considerations are expressed about the possible intervention strategies: the presence of dedicated experts at the counters of listening and professionals as the trusted advisor, to which workers in distress can call on for advice and guidance on how to defend itself from, in accordance with the implemented for years at the Ministry of Health, the establishment of such figures as the manager rehability that in other European countries, are scheduled for some time in work organization.

摘要

目的

职场霸凌是职业压力的一种表现形式,因此可被视为一种真正的“组织病态”。介绍圣安德烈亚医院职业医学科专门针对职场霸凌开展的外科手术活动,该科室于2001年6月开始运营。

方法

在超过十年的运营期间(2012年7月),样本中男性占50.7%,女性占49.3%,年龄分布不均。样本的受教育程度为中高水平,超过82%的人具有高等教育水平。业务部门以服务业为主(占84%),高于工业(占9%)和农业(占2%)。

结果

在1545名就诊患者中,1320人完成了诊断流程,225人中断。814名使用者被认证为遭受职场霸凌(占病例的63%),自2007年起认证数量呈净减少趋势。

结论

对可能的干预策略进行了思考:在倾听柜台安排专业人员作为值得信赖的顾问,遇到困扰的员工可以向他们咨询如何自我保护,这是多年来卫生部所推行的做法;设立诸如经理可靠性这样的职位,在其他欧洲国家,这类职位在工作组织中已存在一段时间。

相似文献

1
[Mobbing: ten-year evaluation experience in a University Hospital].[职场暴力:某大学医院的十年评估经验]
G Ital Med Lav Ergon. 2017 Nov;39(1):26-33.
2
[Work-related stress and mobbing: case series and gender differences].[工作相关压力与职场霸凌:病例系列及性别差异]
G Ital Med Lav Ergon. 2011 Oct-Dec;33(4):409-13.
3
A study on "mobbing" in maritime field: a case study in the Turkish maritime industry.一项关于海事领域“职场暴力”的研究:以土耳其海运业为例
Int Marit Health. 2016;67(4):248-254. doi: 10.5603/IMH.2016.0044.
4
[Comparison between the risk of mobbing at work and conditions of job strain and effort-reward imbalance in relation to stress-related disorders: a study in the public administration].[工作场所被欺负的风险与工作压力和努力-回报失衡状况与应激相关障碍的关系比较:公共管理部门的一项研究]
Med Lav. 2013 Jan-Feb;104(1):44-54.
5
[Peculiarities and similarities of stress and bullying at workplace].[工作场所压力与欺凌的特点及相似之处]
G Ital Med Lav Ergon. 2012 Jul-Sep;34(3 Suppl):712-5.
6
[Mobbing: between personality traits and organizational-managerial characteristics of the occupational environment].[职场暴力:介于人格特质与职业环境的组织管理特征之间]
G Ital Med Lav Ergon. 2012 Jan-Mar;34(1 Suppl A):A11-6.
7
[Mobbing and its effects on health. the experience of the "Clinica del Lavoro Luigi Devoto" in Milan].[职场暴力及其对健康的影响。米兰“路易吉·德沃托职业健康诊所”的经验]
Med Lav. 2007 Jul-Aug;98(4):267-83.
8
[Experience of a centre for the study of occupational adjustment disorders referred to psychological harassment-related diseases at the workplace].[一个针对职场心理骚扰相关疾病的职业适应障碍研究中心的经验]
Med Lav. 2006 Jan-Feb;97(1):5-12.
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Workplace Bullying as a Risk Factor for Musculoskeletal Disorders: The Mediating Role of Job-Related Psychological Strain.职场霸凌作为肌肉骨骼疾病的一个风险因素:工作相关心理压力的中介作用。
Biomed Res Int. 2015;2015:712642. doi: 10.1155/2015/712642. Epub 2015 Oct 18.
10
Emerging aspects of psychosocial risks: violence and harassment at work.心理社会风险的新方面:工作场所的暴力与骚扰
Med Lav. 2006 Mar-Apr;97(2):160-4.

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2
Workplace Mobbing in Polish and Lithuanian Organisations with Regard to Corporate Social Responsibility.波兰和立陶宛组织中与企业社会责任相关的职场欺凌问题
Int J Environ Res Public Health. 2020 Apr 24;17(8):2944. doi: 10.3390/ijerph17082944.
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[Not Available].[无可用内容]
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