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为什么在急性精神科病房中改变是一个挑战?一项横断面调查,研究职业倦怠、职业地位与护士对变革障碍的看法之间的关系。

Why is change a challenge in acute mental health wards? A cross-sectional investigation of the relationships between burnout, occupational status and nurses' perceptions of barriers to change.

机构信息

Department of Psychology, Institute of Psychiatry, Psychology & Neuroscience, King's College, London, London, UK.

Anglia Ruskin University, Chelmsford, UK.

出版信息

Int J Ment Health Nurs. 2019 Feb;28(1):190-198. doi: 10.1111/inm.12517. Epub 2018 Jul 11.

Abstract

Changes in UK psychiatric wards have been difficult to implement. Specific areas of nursing staff resistance remain unclear. Previous healthcare research suggests that burnout is common and that managers' regard changes more positively than direct care staff. We will therefore examine whether burnout and workforce characteristics influence psychiatric nurses' perceptions of barriers to change. Psychiatric nurses (N = 125) completed perceptions measures of 'barriers to change' (VOCALISE: subscales included 'powerlessness, confidence and demotivation'); and 'burnout' (Maslach Burnout Inventory: subscales included 'emotional exhaustion, personal accomplishment and depersonalization '). Staff characteristics, such as length of employment, occupational status, education, ethnicity, gender and age, were also collected. Correlations between these measures informed random-effects regression models, which were conducted to predict the barriers to change score and to explore differential effects in the subscales of VOCALISE. Perceptions of barriers to change (VOCALISE) were correlated with burnout (r = 0.39), occupational status (r = -0.18) and age (r = 0.22). Burnout (Coef. β: 10.52; P > 0.001) and occupational status (Coef. β: -4.58; P = 0.05) predicted VOCALISE. Emotional exhaustion (Coef. β: 0.18; P < 0.001) and low personal accomplishment (Coef. β: 0.21; P = 0.001) predicted powerlessness. Emotional exhaustion predicted low motivation regarding changes (Coef. β: 0.11; P = 0.005). Low confidence predicted high levels of depersonalization (Coef β: 0.23; P = 0.01). Direct care staff expressed significantly more powerlessness (Coef. β: -2.60; P = 0.02) and significantly less confidence (Coef. β: -3.07; P = 0.002) than managers. For changes to be successful in psychiatric wards, burnout will need to be addressed. Future change strategies may consider involving direct care staff to improve perceptions of barriers to change.

摘要

英国精神病病房的变革实施困难重重。具体的护理人员抵制领域仍不清楚。之前的医疗保健研究表明,倦怠很常见,管理人员对变革的看法比直接护理人员更为积极。因此,我们将研究倦怠和劳动力特征是否会影响精神科护士对变革障碍的看法。125 名精神科护士完成了“变革障碍”的感知测量(VOCALISE:包括“无能为力、信心和动力不足”的子量表);以及“倦怠”(Maslach 倦怠量表:包括“情绪疲惫、个人成就感和去个性化”的子量表)。还收集了员工特征,如雇佣年限、职业地位、教育程度、种族、性别和年龄。这些措施之间的相关性为随机效应回归模型提供了信息,这些模型被用来预测变革障碍的得分,并探索 VOCALISE 子量表中的差异效应。变革障碍(VOCALISE)的感知与倦怠(r=0.39)、职业地位(r=-0.18)和年龄(r=0.22)相关。倦怠(系数β:10.52;P>0.001)和职业地位(系数β:-4.58;P=0.05)预测 VOCALISE。情绪疲惫(系数β:0.18;P<0.001)和低个人成就感(系数β:0.21;P=0.001)预测无能为力。情绪疲惫预测对变革的低动力(系数β:0.11;P=0.005)。低信心预测高水平的去个性化(系数β:0.23;P=0.01)。直接护理人员表示明显更无能为力(系数β:-2.60;P=0.02)和明显缺乏信心(系数β:-3.07;P=0.002)比管理人员。为了使精神病病房的变革取得成功,需要解决倦怠问题。未来的变革策略可能需要考虑让直接护理人员参与进来,以改善对变革障碍的看法。

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