School of Management, Operations and Marketing, University of Wollongong.
Department of Management, Information Systems and Quantitative Methods, Collat School of Business, University of Alabama at Birmingham.
Top Cogn Sci. 2019 Oct;11(4):644-667. doi: 10.1111/tops.12359. Epub 2018 Jul 27.
Transactive memory systems (TMS) theory has attracted considerable attention in the scholarly fields of cognitive, organizational, and social psychology; communication; information science; and management. A central theme underlying and connecting these scholarly fields has been the role of interpersonal communication in explaining how members of dyads, groups, and teams learn "who knows what," specialize in different information domains, and retrieve information from domain experts. However, because theoretical and empirical evidence is scattered across related, yet distinct scholarly fields, it is difficult to determine how and why communication influences TMS and related outcomes. Thus, this paper reviews literature on the relationships between communication, TMS, and outcomes in dyads, groups, and teams, and proposes avenues for future research.
交互记忆系统（TMS）理论在认知、组织和社会心理学、传播学、信息科学和管理学等学术领域引起了相当大的关注。这些学术领域的一个核心主题是，人际沟通在解释对偶、群体和团队成员如何了解“谁知道什么”、在不同的信息领域专业化以及从领域专家那里检索信息方面的作用。然而，由于理论和经验证据分散在相关但不同的学术领域，因此很难确定沟通如何以及为何影响 TMS 和相关结果。因此，本文回顾了关于对偶、群体和团队中的沟通、TMS 和结果之间关系的文献，并提出了未来研究的途径。
