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Health Care Professionals' Social Media Behavior and the Underlying Factors of Social Media Adoption and Use: Quantitative Study.

作者信息

Hazzam Joe, Lahrech Abdelmounaim

机构信息

Faculty of Business and Law, The British University in Dubai, Dubai, United Arab Emirates.

出版信息

J Med Internet Res. 2018 Nov 7;20(11):e12035. doi: 10.2196/12035.


DOI:10.2196/12035
PMID:30404773
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC6249501/
Abstract

BACKGROUND: In the last decade, social media has emerged as a newer platform for knowledge dissemination, information exchange, and interpersonal communication for health care professionals (HCPs). However, the underlying behaviors of HCPs and the ethical use of social media for productivity enhancement and a sustainable health care system remain ambiguous. OBJECTIVE: This study seeks to understand the factors that relate to the frequency use of social media in the health care discipline. It also aims to explore the underlying online behaviors of HCPs, which include the exchange of medical information with peers, interpersonal communication, and productivity enhancement in their daily practice. METHODS: This study adopted the quantitative method in collecting and analyzing data. A survey instrument based on the behavioral and technology acceptance theories was developed for this purpose. The survey was distributed via social media platforms to 973 participants that included physicians, pharmacists, and allied HCPs working in the United Arab Emirates. The responses from 203 completed questionnaires (response rate 20.3%) were analyzed. RESULTS: Of 203 respondents, 133 HCPs used WhatsApp (65.5%); therefore, WhatsApp had the highest number of users compared to Facebook and YouTube, with 101 users out of 203 (49.7%). Overall, 109 of 203 (53.6%) HCPs used social media platforms for the exchange of peer medical information and 108 of 203 (53.2%) used social media several times during the day to improve their interpersonal communication with colleagues. However, only 71 of 203 (34.9%) utilized social media to enhance their productivity in general. The structural model equation showed that behavioral intention (beta=.47; P<.001), habit (beta=.26; P=.001), attitude (beta=.20; P=.002), and perceived usefulness (beta=.12; P=.09) were positively and significantly related to frequency of use. The model explained a rate of 45% variance in the frequency of use and a rate of 17% variance in the social media intention of use. CONCLUSIONS: The research highlights the significant factors that relate to the adoption of social media platforms in health care practice. Based on the findings of this study, the use of online platforms facilitates the exchange of medical information among peers and enhances the share of experiences that support HCP's learning and development. Moreover, social media platforms foster a higher level of communication among practitioners and might improve daily productivity. Future researchers might explore other variables such as training and external factors. For instance, they may draw on areas related to guidelines and policies. From this standpoint, the health care discipline can benefit from highly interactive platforms and adopt them for development, collaboration, and better health outcomes.

摘要
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/952b/6249501/47ef20353d9b/jmir_v20i11e12035_fig5.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/952b/6249501/21d26ae3adf6/jmir_v20i11e12035_fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/952b/6249501/89f3e0bc3b40/jmir_v20i11e12035_fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/952b/6249501/a234e8b1a51c/jmir_v20i11e12035_fig3.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/952b/6249501/027e351d6a24/jmir_v20i11e12035_fig4.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/952b/6249501/47ef20353d9b/jmir_v20i11e12035_fig5.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/952b/6249501/21d26ae3adf6/jmir_v20i11e12035_fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/952b/6249501/89f3e0bc3b40/jmir_v20i11e12035_fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/952b/6249501/a234e8b1a51c/jmir_v20i11e12035_fig3.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/952b/6249501/027e351d6a24/jmir_v20i11e12035_fig4.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/952b/6249501/47ef20353d9b/jmir_v20i11e12035_fig5.jpg

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本文引用的文献

[1]
The Effect of Doctor-Consumer Interaction on Social Media on Consumers' Health Behaviors: Cross-Sectional Study.

J Med Internet Res. 2018-2-28

[2]
Users, Uses, and Effects of Social Media in Dietetic Practice: Scoping Review of the Quantitative and Qualitative Evidence.

J Med Internet Res. 2018-2-20

[3]
Lessons From Recruitment to an Internet-Based Survey for Degenerative Cervical Myelopathy: Comparison of Free and Fee-Based Methods.

JMIR Res Protoc. 2018-2-5

[4]
What is eHealth (6)? Development of a Conceptual Model for eHealth: Qualitative Study with Key Informants.

J Med Internet Res. 2017-10-24

[5]
Twitter and Public Health (Part 1): How Individual Public Health Professionals Use Twitter for Professional Development.

JMIR Public Health Surveill. 2017-9-20

[6]
Barriers and Facilitators to eHealth Use in Daily Practice: Perspectives of Patients and Professionals in Dermatology.

J Med Internet Res. 2017-9-5

[7]
Social Media for the Dissemination of Cochrane Child Health Evidence: Evaluation Study.

J Med Internet Res. 2017-9-1

[8]
Attitudes of Health Professional Educators Toward the Use of Social Media as a Teaching Tool: Global Cross-Sectional Study.

JMIR Med Educ. 2017-8-4

[9]
Dental Blogs, Podcasts, and Associated Social Media: Descriptive Mapping and Analysis.

J Med Internet Res. 2017-7-26

[10]
Preliminary Evidence for the Emergence of a Health Care Online Community of Practice: Using a Netnographic Framework for Twitter Hashtag Analytics.

J Med Internet Res. 2017-7-14

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