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辅助老年人社交的机器人:用户需求相关的研究结果。

Assistive robots for socialization in elderly people: results pertaining to the needs of the users.

机构信息

Department of Medical Sciences, Geriatric Unit, Fondazione Casa Sollievo della Sofferenza, San Giovanni Rotondo, FG, Italy.

The BioRobotics Institute, Scuola Superiore Sant'Anna, Pontedera, Italy.

出版信息

Aging Clin Exp Res. 2019 Sep;31(9):1313-1329. doi: 10.1007/s40520-018-1073-z. Epub 2018 Dec 17.

Abstract

BACKGROUND/AIM: Technological solutions can support the elderly, improve their quality of life and reduce isolation and loneliness. The Euro-Japan ACCRA (Agile Co-Creation for Robots and Aging) project has the objective of building a reference co-creation methodology for the development of robotic solutions for ageing. The aim of this study is to provide a pilot qualitative analysis of the real needs of elderly people and their caregivers when exposed to conversational activities with robots and to identify priority needs that should be developed from end-user perspectives.

METHODS

A qualitative research design was adopted to define a pre-structured questionnaire that was administered to the elderly taking part in the piloting sessions. Three groups of end-users were included: subjects with an age ≥ 60 years, informal caregivers and formal caregivers.

RESULTS

The interviews were carried out in Italy and Japan. A total of 17 elderly and 36 caregivers were recruited. Common needs in the two sites were categorized into 3 groups: Communication; Emotion Detection and Safety. General robot acceptance level is good and perception is positive among participants in the pilot sites.

CONCLUSION

A positive perception of the elderly on the application of a robotic solution was found and many are the needs that could be addressed by an appropriate and careful robotic development taking into account the real needs and capabilities of the involved subjects.

摘要

背景/目的:技术解决方案可以支持老年人,提高他们的生活质量,减少隔离和孤独。欧洲-日本 ACCRA(机器人敏捷共创老龄化)项目的目标是为开发机器人老龄化解决方案构建参考共创方法。本研究旨在对老年人及其护理人员在与机器人进行对话活动时的真实需求进行初步定性分析,并从最终用户的角度确定应优先开发的需求。

方法

采用定性研究设计来定义一个预先结构化的问卷,该问卷分发给参与试点的老年人。包括三组最终用户:年龄≥60 岁的受试者、非正式护理人员和正式护理人员。

结果

在意大利和日本进行了访谈。共招募了 17 名老年人和 36 名护理人员。两个地点的共同需求被分为 3 组:沟通、情绪检测和安全。试点地点的参与者对机器人解决方案的普遍接受程度良好,对机器人的看法也较为积极。

结论

发现老年人对机器人应用的积极看法,并且可以通过适当和谨慎的机器人开发来满足许多需求,同时考虑到参与对象的真实需求和能力。

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