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社交媒体机器人技术接受度:模型、测量和影响因素的范围综述。

Technology Acceptance in Socially Assistive Robots: Scoping Review of Models, Measurement, and Influencing Factors.

机构信息

School of Medicine, Hunan Normal University School of Medicine, Changsha, Hunan, China.

出版信息

J Healthc Eng. 2022 Jul 22;2022:6334732. doi: 10.1155/2022/6334732. eCollection 2022.

DOI:10.1155/2022/6334732
PMID:35911583
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9337973/
Abstract

OBJECTIVES

We summarized technology acceptance and the influencing factors of elderly people toward socially assistive robots (SARs).

METHODS

A scoping review whereby a literature search was conducted in Embase, Cochrane, Scopus, PubMed, and Web of Science databases (2006-2021) to retrieve studies. No restrictions on study methodology were imposed.

RESULTS

Out of the 1187 retrieved papers, 35 studies were finally included in the study. The articles covered various aspects, including general attitudes towards using SARs, technology acceptance theory models, and factors associated with technology acceptance. Twelve studies reported a positive attitude towards SARs. Three explicit theoretical frameworks were reported. Studies involving the elderly reported three themes that influence attitudes towards SARs: individual characteristics, concerns/problems regarding robots, and social factors.

CONCLUSIONS

This review elucidates on the suitability of theory-based framework as applied to acceptance of SARs. We found that research on technology acceptance with regard to SARs is still in the developmental stages, and further studies of assessment tools for SARs are required. It is also essential to consider the factors that influence the acceptance of SARs by older people to ensure that they meet the end goal requirements of the user.

摘要

目的

我们总结了老年人对社交辅助机器人(SARs)的技术接受度和影响因素。

方法

采用范围综述,在 Embase、Cochrane、Scopus、PubMed 和 Web of Science 数据库(2006-2021 年)中进行文献检索,以检索研究。对研究方法没有限制。

结果

在检索到的 1187 篇论文中,最终有 35 篇研究被纳入研究。这些文章涵盖了各种方面,包括对使用 SARs 的一般态度、技术接受理论模型以及与技术接受相关的因素。有 12 项研究报告对 SARs 持积极态度。报告了三个明确的理论框架。涉及老年人的研究报告了影响他们对 SARs 态度的三个主题:个人特征、对机器人的关注/问题以及社会因素。

结论

本综述阐明了基于理论框架在接受 SARs 方面的适用性。我们发现,关于 SARs 技术接受的研究仍处于发展阶段,需要进一步研究 SARs 的评估工具。考虑影响老年人接受 SARs 的因素也很重要,以确保它们符合用户的最终目标要求。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0141/9337973/29f2edb99fe5/JHE2022-6334732.001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0141/9337973/29f2edb99fe5/JHE2022-6334732.001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0141/9337973/29f2edb99fe5/JHE2022-6334732.001.jpg

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