Department of Recreation, Park, and Tourism Management, The Pennsylvania State University, University Park, PA, USA.
Department of Parks, Recreation, and Tourism Management, Clemson University, Clemson, SC, USA.
Environ Manage. 2019 Mar;63(3):366-378. doi: 10.1007/s00267-019-01139-w. Epub 2019 Jan 30.
This research empirically merges together two related theories: the elaboration likelihood model and the theory of planned behavior. A structural equation modeling approach is used to evaluate the relationship between the two theories and their collective impacts on behavioral intentions. The results suggest elaboration predicts the components of the theory of planned behavior (attitudes, subjective norms, and perceived behavior control), which in turn all predicted behavior intentions. Furthermore, results showed that the components of the theory of planned behavior partially meditated the relationship between elaboration and behavioral intentions, indicating that elaboration works mostly through the components of the theory of planned behavior to impact behavioral intentions. This study represents an improved understanding of the influence of communication techniques on visitor behaviors in sustainable tourism settings. Additionally, the discussion exemplifies how these techniques can be used to improve communications and evaluate communication strategies.
本研究将两个相关理论——精细加工可能性模型和计划行为理论——进行实证合并。采用结构方程建模方法来评估这两个理论之间的关系及其对行为意向的综合影响。结果表明,精细加工度可以预测计划行为理论的各个组成部分(态度、主观规范和感知行为控制),而这些组成部分又都可以预测行为意向。此外,结果还表明,计划行为理论的各个组成部分部分中介了精细加工与行为意向之间的关系,这表明精细加工主要通过计划行为理论的各个组成部分来影响行为意向。本研究增进了对沟通技巧对可持续旅游环境中游客行为影响的理解。此外,讨论还举例说明了如何利用这些技术来改进沟通并评估沟通策略。