School of Public Health, Li Ka Shing Faculty of Medicine, The University of Hong Kong, G/F Patrick Manson Building (North Wing), 7 Sassoon Road, Pokfulam, Hong Kong, Special Administrative Region of China.
BMC Health Serv Res. 2019 Aug 2;19(1):542. doi: 10.1186/s12913-019-4373-x.
Presenteeism is the employee behaviour of physically attending work with reduced performance due to illness or for other reasons. Nurses are four times more likely to exhibit presenteeism compared to other occupations, threatening patient safety through increased patient falls, medication errors and staff-to-patient disease transmission. There is a paucity of standardized instruments that quantify the association between presenteeism with its exposures and related productivity. This study aims to validate an instrument that comprehensively measures presenteeism workplace and personal exposures specifically for Asian nurses.
Questionnaire domain items were selected based on the JD-R framework and a previously conducted systematic review of pre-existing validated scales measuring work attendance exposures used in previous healthcare studies. The preliminary questionnaire consisted of two outcomes (presenteeism frequency, productivity) and five exposure domains: work resources, work demands, work stress, work engagement, personal traits and health. Content validation and back translation (English-Cantonese Chinese-English) were carried out. Responses from full-time nurses working in two acute care hospitals (Preliminary questionnaire at Hospital 1: N = 295 and main round questionnaire at Hospital 2: N = 1146) were included in the validation study to ensure an adequate sample size of ten cases per indicator variable for CFA analysis. A random sample of 80 nurses from Hospital 1 were selected for test-retest reliability 4 weeks post the initial survey. Internal consistency, convergent and discriminant validity tests were also tested.
Satisfactory internal consistency (Cronbach's alpha > 0.7), test-retest reliability (ICC > 0.4); and construct validity - convergent and discriminant validity was achieved. Confirmatory factor analysis yielded satisfactory fitness indices (CFI and TLI > 0.95, RMSEA < 0.08). Presenteeism and productivity significantly associated with all work resources, work engagement and work stress constructs in Hospital 2.
A reliable Multidimensional Presenteeism Exposures and Productivity Survey (MPEPS-N) has been validated in two distinct hospital environments. The instrument helps to identify and quantify organizational or individual exposures that significantly associate with presenteeism and its related productivity, thus allowing hospital managers to set evidence-based intervention targets for wellness programs and formulate human resource policies in reducing presenteeism-related productivity loss.
Presenteeism 是指员工因疾病或其他原因身体不适但仍坚持工作,导致工作表现下降的行为。与其他职业相比,护士出现 Presenteeism 的可能性高出四倍,这会通过增加患者跌倒、药物错误和员工向患者传播疾病的风险来威胁患者安全。目前缺乏标准化工具来量化 Presenteeism 与其暴露因素和相关生产力之间的关系。本研究旨在验证一种专门针对亚洲护士的全面测量 Presenteeism 工作场所和个人暴露因素的工具。
根据 JD-R 框架和之前对先前用于医疗保健研究的测量工作出勤暴露因素的已验证量表的系统回顾,选择问卷域项目。初步问卷包括两个结果(工作出勤频率、生产力)和五个暴露域:工作资源、工作需求、工作压力、工作投入、个人特质和健康。进行了内容验证和回译(英语-粤语-中文-英语)。来自两家急性护理医院的全职护士(医院 1 的初步问卷:N=295;医院 2 的主要问卷:N=1146)的回复被纳入验证研究,以确保足够的样本量,每个指标变量有十个案例进行 CFA 分析。从医院 1 中随机抽取 80 名护士进行 4 周后的重测信度测试。还测试了内部一致性、收敛和判别有效性。
满意的内部一致性(Cronbach's alpha >0.7)、重测信度(ICC >0.4)和构建有效性——收敛和判别有效性。验证性因子分析得出了令人满意的拟合指数(CFI 和 TLI>0.95,RMSEA<0.08)。在医院 2 中,工作出勤和生产力与所有工作资源、工作投入和工作压力结构显著相关。
已在两个不同的医院环境中验证了可靠的多维工作出勤暴露因素和生产力调查(MPEPS-N)。该工具有助于识别和量化与工作出勤及其相关生产力显著相关的组织或个人暴露因素,从而使医院管理者能够为健康计划设定基于证据的干预目标,并制定人力资源政策以减少与工作出勤相关的生产力损失。