Department of Nursing, Faculty of Nursing, University of Girona, 17003 Catalonia, Spain.
Emergency Department, Empordà Health Foundation, Figueres, 17600 Catalonia, Spain.
Int J Environ Res Public Health. 2020 Feb 2;17(3):921. doi: 10.3390/ijerph17030921.
Satisfaction at work has been found to be a predictive factor of permanency. On the other hand, burnout has been associated with financial loss. The purpose of this study was to analyse the levels of satisfaction and burnout of professionals in a hospital emergency department and make a comparison with results from the same service during the economic recession in 2012. An analytical, cross-sectional and descriptive study was undertaken during two time periods into the levels of satisfaction and burnout of the professionals of an emergency department. Consequently, 146 replies were received. The percentage of professionals who considered their salary to be unsatisfactory in 2012 diminished in comparison with 2018 ( = 0.034), while job stability was considered more satisfactory in 2018 ( = 0.039) and the timetable in 2018 as more unsatisfactory ( = 0.009). With regards to burnout, it was observed that in 2018 the score for depersonalisation had fallen ( = 0.029) in comparison with 2012. An improvement in the level of satisfaction is observed in 2018, and more positive scores have also been found in the depersonalisation subscale in 2018. An inverse association was observed between depersonalisation in 2018 and overall satisfaction.
工作满意度已被发现是永久性的预测因素。另一方面， burnout 与财务损失有关。本研究的目的是分析医院急诊科专业人员的满意度和 burnout 水平，并与 2012 年经济衰退期间同一服务的结果进行比较。在两个时间段内对急诊科专业人员的满意度和 burnout 水平进行了分析性、横断面和描述性研究。结果收到了 146 份回复。与 2012 年相比，2018 年认为工资不令人满意的专业人员比例下降（= 0.034），而 2018 年工作稳定性被认为更令人满意（= 0.039），2018 年时间表更令人不满意（= 0.009）。关于 burnout，观察到 2018 年去人格化得分下降（= 0.029）与 2012 年相比。2018 年观察到满意度水平有所提高，并且在 2018 年去人格化子量表中也发现了更积极的分数。2018 年去人格化与整体满意度呈负相关。
