University of the Incarnate Word, San Antonio, Texas, USA.
Northeast Methodist Hospital, San Antonio, Texas, USA.
J Nurs Manag. 2020 Apr;28(3):673-681. doi: 10.1111/jonm.12981. Epub 2020 Apr 6.
To examine job satisfaction and workplace engagement of millennial nurses.
Millennial nurses are a rapidly growing segment of the workforce. They are significantly less satisfied in their jobs compared with nurses of other generations and are more likely to have perceptions that may negatively impact job satisfaction and engagement. It is important for nurse leaders to understand and value the perspective of these nurses to improve job satisfaction and engagement.
Exploratory-descriptive qualitative approach with 33 millennial nurses interviewed in nine focus groups.
Five themes revealed areas that both enhance and hinder job satisfaction and engagement. Themes include the following: (1) professional relationships; (2) rewards; (3) communication; (4) professional development; and (5) workload/staffing.
Concerns identified by millennial nurses provide direction for nurse leaders who are charged with fostering a workplace setting that nurtures empathy and respect for nurses of all generations.
Strategies to address preferences of millennials include employee rounding to ask about their needs, offer assistance and provide positive feedback. Ongoing mentoring regarding opportunities to support millennials' professional development includes offering participation in activities to advance evidence-based practice, preceptor training, financial assistance with national certification examinations and tuition reimbursement.
调查千禧一代护士的工作满意度和工作投入度。
千禧一代护士是劳动力中迅速增长的一部分。与其他几代护士相比，他们对工作的满意度明显较低，而且更有可能对工作满意度和投入度产生负面影响。护士领导者了解和重视这些护士的观点对于提高工作满意度和投入度非常重要。
采用探索性描述性定性方法，对 9 个焦点小组中的 33 名千禧一代护士进行了访谈。
五个主题揭示了增强和阻碍工作满意度和投入度的领域。主题包括：（1）专业关系；（2）奖励；（3）沟通；（4）职业发展；和（5）工作量/人员配置。
千禧一代护士提出的问题为负责营造培养对所有世代护士的同理心和尊重的工作环境的护士领导者提供了方向。
为满足千禧一代的偏好而采取的策略包括员工巡视以询问他们的需求、提供帮助和提供积极反馈。为支持千禧一代的职业发展而提供的持续指导包括提供参与支持循证实践的活动、导师培训、国家认证考试的经济援助和学费报销。
