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为终末期肾病患者提供优质护理:社会工作者可协助消除推进护理规划的障碍。

Supporting quality care for ESRD patients: the social worker can help address barriers to advance care planning.

作者信息

Senteio Charles R, Callahan Mary Beth

机构信息

School of Communication and Information, Rutgers University, 4 Huntington Street, New Brunswick, NJ, 08901, USA.

Dallas Nephrology Associates, 411 North Washington Street, Suite #7000, Dallas, TX, 75246, USA.

出版信息

BMC Nephrol. 2020 Feb 19;21(1):55. doi: 10.1186/s12882-020-01720-0.

Abstract

BACKGROUND

Advance Care Planning (ACP) is essential for preparation for end-of-life. It is a means through which patients clarify their treatment wishes. ACP is a patient-centered, dynamic process involving patients, their families, and caregivers. It is designed to 1) clarify goals of care, 2) increase patient agency over their care and treatments, and 3) help prepare for death. ACP is an active process; the end-stage renal disease (ESRD) illness trajectory creates health circumstances that necessitate that caregivers assess and nurture patient readiness for ACP discussions. Effective ACP enhances patient engagement and quality of life resulting in better quality of care.

MAIN BODY

Despite these benefits, ACP is not consistently completed. Clinical, technical, and social barriers result in key challenges to quality care. First, ACP requires caregivers to have end-of-life conversations that they lack the training to perform and often find difficult. Second, electronic health record (EHR) tools do not enable the efficient exchange of requisite psychosocial information such as treatment burden, patient preferences, health beliefs, priorities, and understanding of prognosis. This results in a lack of information available to enable patients and their families to understand the impact of illness and treatment options. Third, culture plays a vital role in end-of-life conversations. Social barriers include circumstances when a patient's cultural beliefs or value system conflicts with the caregiver's beliefs. Caregivers describe this disconnect as a key barrier to ACP. Consistent ACP is integral to quality patient-centered care and social workers' training and clinical roles uniquely position them to support ACP.

CONCLUSION

In this debate, we detail the known barriers to completing ACP for ESRD patients, and we describe its benefits. We detail how social workers, in particular, can support health outcomes by promoting the health information exchange that occurs during these sensitive conversations with patients, their family, and care team members. We aim to inform clinical social workers of this opportunity to enhance quality care by engaging in ACP. We describe research to help further elucidate barriers, and how researchers and caregivers can design and deliver interventions that support ACP to address this persistent challenge to quality end-of-life care.

摘要

背景

预先护理计划(ACP)对于临终准备至关重要。它是患者阐明其治疗意愿的一种方式。ACP是以患者为中心的动态过程,涉及患者、其家人和护理人员。它旨在:1)明确护理目标;2)增强患者对其护理和治疗的自主权;3)帮助为死亡做好准备。ACP是一个积极的过程;终末期肾病(ESRD)的疾病轨迹所产生的健康状况使得护理人员有必要评估并促进患者对ACP讨论的准备程度。有效的ACP可提高患者参与度和生活质量,从而带来更高质量的护理。

主体

尽管有这些益处,但ACP并未得到始终如一的落实。临床、技术和社会障碍给优质护理带来了关键挑战。首先,ACP要求护理人员进行临终谈话,而他们缺乏进行此类谈话的培训,并且常常觉得困难。其次,电子健康记录(EHR)工具无法有效交换必要的心理社会信息,如治疗负担、患者偏好、健康信念、优先事项以及对预后情况的理解。这导致患者及其家人缺乏信息来了解疾病和治疗选择的影响。第三,文化在临终谈话中起着至关重要的作用。社会障碍包括患者的文化信仰或价值体系与护理人员的信仰发生冲突的情况。护理人员将这种脱节描述为ACP的一个关键障碍。持续进行ACP对于以患者为中心的优质护理不可或缺,而社会工作者的培训和临床角色使其有独特的条件来支持ACP。

结论

在本次辩论中,我们详细阐述了ESRD患者完成ACP所面临的已知障碍,并描述了其益处。我们详细说明了社会工作者尤其可以如何通过促进在与患者、其家人和护理团队成员进行的这些敏感谈话中发生的健康信息交流来支持健康结果。我们旨在告知临床社会工作者有通过参与ACP来提高护理质量的这个机会。我们描述了有助于进一步阐明障碍的研究,以及研究人员和护理人员如何设计并实施支持ACP的干预措施,以应对这一持续存在的优质临终护理挑战。

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