Hernández-Perlines Felipe, Araya-Castillo Luis Andrés
Department of Business Administration, University of Castilla-La Mancha, Toledo, Spain.
Facultad de Economía y Negocios, Universidad Andrés Bello, Santiago de Chile, Chile.
Front Psychol. 2020 Feb 26;11:290. doi: 10.3389/fpsyg.2020.00290. eCollection 2020.
This paper analyses the relationship between servant leadership, innovative capacity and performance in Third Sector entities and proposes a mediation model. This research is based on a two-fold theoretical approach: the servant leadership approach and the resource-based approach. The data have been obtained through a survey sent to territorial and functional managers of Third Sector entities. The fieldwork ran from June to September 2019. At the end of the entire process, 85 valid questionnaires were obtained. For the analysis of the results, a double methodology has been used: (1) a method of second order structural equations (PLS-SEM) and, (2) qualitative comparative analysis (QCA). The main contributions of this work are: 1) a double theoretical approach has been applied in this work, which has allowed to adequately define the relationships between servant leadership, innovation capacity and performance in Third Sector entities; (2) the application of a double data analysis methodology has allowed us to obtain robust and reliable results; (3) the measures of the three composites used (servant leadership, innovative capacity and performance) have adequate reliability and validity values; (4) the servant leadership positively influences the performance of Third Sector entities being able to explain the 35.6% of the variation of the performance of these entities and besides, it is a necessary condition for this performance to take place, (5) the average innovative capacity in the influence of the servant leadership in the performance of the entities of the Third Sector, being a necessary condition. Mediation is total, eliminating the direct effect of servant leadership on the performance of third Sector entities and increasing the capacity to explain the variation in the performance of Third Sector entities up to 44.7%.
本文分析了第三部门实体中仆人式领导、创新能力与绩效之间的关系，并提出了一个中介模型。本研究基于双重理论方法：仆人式领导方法和资源基础方法。数据是通过向第三部门实体的地区和职能经理发送调查问卷获得的。实地调查于2019年6月至9月进行。在整个过程结束时，获得了85份有效问卷。为了分析结果，使用了双重方法：（1）二阶结构方程方法（PLS-SEM），以及（2）定性比较分析（QCA）。这项工作的主要贡献在于：1）本研究应用了双重理论方法，从而能够充分界定第三部门实体中仆人式领导、创新能力与绩效之间的关系；（2）双重数据分析方法的应用使我们能够获得稳健可靠的结果；（3）所使用的三个复合变量（仆人式领导、创新能力和绩效）的测量具有足够的信度和效度值；（4）仆人式领导对第三部门实体的绩效有积极影响，能够解释这些实体绩效变化的35.6%，此外，它是这种绩效发生的必要条件；（5）在仆人式领导对第三部门实体绩效的影响中，平均创新能力是一个必要条件。中介作用是完全的，消除了仆人式领导对第三部门实体绩效的直接影响，并将解释第三部门实体绩效变化的能力提高到44.7%。
