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影响香港公立医院注册护士职业流动的前因和情境因素:一项定性描述性研究。

Antecedents and Contextual Factors Affecting Occupational Turnover among Registered Nurses in Public Hospitals in Hong Kong: A Qualitative Descriptive Study.

机构信息

School of Nursing, Tung Wah College, Kowloon, Hong Kong.

出版信息

Int J Environ Res Public Health. 2020 May 28;17(11):3834. doi: 10.3390/ijerph17113834.

DOI:10.3390/ijerph17113834
PMID:32481664
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC7312687/
Abstract

Global increases in both population size and ageing have led to a drastic expansion in the demand for healthcare services. The shortage of nursing workforce capacity continues, posing immense challenges for the global healthcare system. We aimed to identify the antecedents and contextual factors that contribute to the decisions of occupational turnover from the clinical duties of registered nurses in public hospitals in Hong Kong. A qualitative descriptive design was used in this study. A total of 18 registered nurses who had resigned from public hospitals in Hong Kong and changed their occupations were recruited via convenience and snowball sampling methods. Data were collected through individual, semi-structured, and face-to-face interviews and were analyzed according to the content analysis approach. The antecedents and contextual factors that contributed to the registered nurses' decisions regarding occupational turnover were identified from the collected data. These factors were classified into three overarching categories: (1) job dissatisfaction due to a tense work environment, (2) low motivation due to limited career opportunities, and (3) inadequate communication due to ineffective leadership. The identification of these antecedents and contextual factors could help healthcare service providers to develop strategies to enhance nurses' commitment and engagement in their positions and eventually improve their retention. Based on these factors, healthcare sector policy makers could consider incorporating appropriate strategies into healthcare system policy.

摘要

全球人口规模和老龄化的增长导致对医疗保健服务的需求急剧增加。护理劳动力能力短缺持续存在,给全球医疗保健系统带来了巨大挑战。我们旨在确定导致香港公立医院注册护士从临床职责离职的前因和背景因素。本研究采用定性描述设计。通过方便抽样和滚雪球抽样方法,共招募了 18 名从香港公立医院辞职并转行的注册护士。通过个人、半结构化和面对面访谈收集数据,并根据内容分析方法进行分析。从收集的数据中确定了导致注册护士职业转换决定的前因和背景因素。这些因素分为三大类:(1)工作环境紧张导致的工作不满,(2)职业机会有限导致的动力不足,(3)领导不力导致的沟通不畅。确定这些前因和背景因素可以帮助医疗保健服务提供者制定策略,增强护士对其职位的承诺和投入,并最终提高他们的留任率。基于这些因素,医疗保健部门政策制定者可以考虑将适当的策略纳入医疗保健系统政策中。

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