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医学生反思能力与沟通技巧的相关性。

The associations between reflective ability and communication skills among medical students.

机构信息

Department of Medical Education, Sackler Faculty of Medicine, Tel Aviv University, Tel Aviv, Israel.

Department of Human Services, Max Stern Yezreel Valley Academic College, Yezreel Valley, Israel.

出版信息

Patient Educ Couns. 2021 Jan;104(1):92-98. doi: 10.1016/j.pec.2020.06.028. Epub 2020 Jun 26.

DOI:10.1016/j.pec.2020.06.028
PMID:32624329
Abstract

OBJECTIVES

Assess associations between medical students' reflective ability demonstrated in written narratives, and communication skills demonstrated later in simulated-patient breaking bad news interactions.

METHODS

We analyzed 66 medical students' reflective ability, using 'REFLECT' rubric and four newly developed parameters: Noticing Explanations provided to patients, Noticing Emotions, Remoteness/Connectedness in their writing, and mentioning Self-Emotions. 'BAS' and 'SPIKES' questionnaires measured students' communication skills. Spearman and Chi-square tests examined correlations among all variables. Multiple regressions examined associations between reflective ability and demographic variables with communication skills.

RESULTS

Significant positive correlations between students' reflective ability, measured by REFLECT and three of the new parameters, and global communication skill scores. Reflective ability of Noticing Explanations in writing was associated with ability to tailoring information to patients' needs and address emotions.

CONCLUSIONS

High reflective ability may improve communication skills. Specifically, ability to notice explanations to patients may enhance later capability to tailor information to patients and address emotions empathically.

PRACTICE IMPLICATIONS

Encourage educational interventions enhancing reflective ability; specifically observation and detailed writing about how explanations are given to patients and patients' reactions to them. This process may help students develop competency to share and tailor difficult information sensitively-a critical skill when communicating bad news.

摘要

目的

评估医学生书面叙事中表现出的反思能力与随后在模拟患者中传递坏消息的沟通技巧之间的关联。

方法

我们使用“REFLECT”量表和四个新开发的参数分析了 66 名医学生的反思能力:注意向患者提供的解释、注意情绪、写作中的距离/联系感和提及自我情绪。使用“BAS”和“SPIKES”问卷衡量学生的沟通技巧。采用 Spearman 和卡方检验检查所有变量之间的相关性。多元回归分析评估反思能力与沟通技能与人口统计学变量之间的关联。

结果

学生的反思能力与 REFLECT 和三个新参数之间存在显著正相关,与整体沟通技能评分相关。写作中注意解释的反思能力与根据患者需求调整信息和解决情绪的能力相关。

结论

较高的反思能力可能会提高沟通技能。具体而言,注意向患者提供解释的能力可能会增强以后根据患者情况调整信息和同理心处理情绪的能力。

实践意义

鼓励增强反思能力的教育干预措施;具体来说,观察和详细描述向患者提供解释以及患者对此的反应的过程可能会帮助学生发展敏感地分享和调整困难信息的能力,这是在传递坏消息时进行沟通的关键技能。

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