Institute of Occupational, Social and Environmental Medicine, Centre for Health and Society, Faculty of Medicine, University of Düsseldorf, Universitätsstr. 1, 40225 Düsseldorf, Germany.
Mannheim Institute of Public Health, Social and Preventive Medicine, Mannheim Medical Faculty, Heidelberg University, 69117 Heidelberg, Germany.
Int J Environ Res Public Health. 2020 Sep 11;17(18):6635. doi: 10.3390/ijerph17186635.
Common mental disorders (CMDs) are risk factors for long-term sickness absence and unemployment. Therefore, return-to-work (RTW) processes have been introduced to facilitate the return of employees. As the success of RTW processes is considered to be determined by the cooperativeness of the involved stakeholders, we aimed to investigate the views of those stakeholders to disclose potentially diverging expectations. Qualitative interviews were conducted (08/2018-04/2019) among five stakeholder groups: returnees with a diagnosed CMD who were eligible for a RTW process; health care professionals nominated by the returnees; supervisors, colleagues and occupational physicians (the latter three groups were not nominated by the returnees). In total, 24 returnees, 13 health care professionals, 13 occupational physicians, 9 supervisors and 9 colleagues were interviewed (68 interviews in total). Potentially diverging expectations of the stakeholders related to whether diagnoses need to be disclosed by returnees. Agreement existed in terms of the need for a trustful relationship between employees and occupational physicians to initiate a RTW process early. As the understanding of all stakeholders' viewpoints is one of the main factors promoting a successful RTW, we explored the expectations of those involved in the RTW process. One implication of our findings is to strengthen the role of occupational physicians, who could coordinate the return process.
常见精神障碍(CMDs)是长期病假和失业的风险因素。因此,引入了重返工作岗位(RTW)流程,以促进员工重返工作岗位。由于 RTW 流程的成功被认为取决于相关利益相关者的合作性,我们旨在调查这些利益相关者的观点,以揭示潜在的分歧期望。在五个利益相关者群体中进行了定性访谈(2018 年 8 月至 2019 年 4 月):有诊断 CMD 且有资格进行 RTW 流程的返回者;返回者提名的医疗保健专业人员;主管、同事和职业医生(后三组不是由返回者提名的)。共有 24 名返回者、13 名医疗保健专业人员、13 名职业医生、9 名主管和 9 名同事接受了采访(总共 68 次采访)。利益相关者对返回者是否需要披露诊断结果存在潜在的分歧期望。员工和职业医生之间建立信任关系以尽早启动 RTW 流程的必要性方面存在共识。由于了解所有利益相关者的观点是促进 RTW 成功的主要因素之一,因此我们探讨了那些参与 RTW 流程的人的期望。我们研究结果的一个启示是加强职业医生的作用,他们可以协调返回过程。