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学习社交媒体语言:比较食品和营养相关社交媒体账号使用的参与度指标和社交媒体策略。

Learning the Language of Social Media: A Comparison of Engagement Metrics and Social Media Strategies Used by Food and Nutrition-Related Social Media Accounts.

机构信息

Department of Nutrition, Dietetics and Food, Monash University, Notting Hill, Melbourne 3168, Australia.

School of Media and Communications, RMIT University, Melbourne 3000, Australia.

出版信息

Nutrients. 2020 Sep 16;12(9):2839. doi: 10.3390/nu12092839.

Abstract

Health promoters have been unable to reach and engage people on social media (SM) to the extent that food industry brands and lifestyle personalities have. The objective of this study was to identify the SM post strategies associated with higher engagement in nutrition and food-related posts using a retrospective content analysis. The six most engaging posts from both Facebook and Instagram's 10 most successful nutrition and food-related accounts were analysed across four fields. Subjective and objective post strategies were coded on 736 posts, and associations with engagement were explored using the Least Absolute Shrinkage and Selection Operator (LASSO). Lifestyle personalities recorded the highest absolute engagement, while health promoters recorded the highest engagement relative to follower count. Strategies associated with higher Facebook engagement included using hashtags and prompting engagement through announcements, while on Instagram, higher engagement was associated with higher caption counts, providing health information links, prompting engagement through strategies that require an action, and using humorous strategies. Strategies associated with lower Instagram engagement included reposted content, general encouragement to eat strategies, encouragement to exercise strategies, not inducing any emotion/hedonic sensations, and providing a negative tone. Health promoters should adapt SM posts to the different SM platforms and utilise strategies associated with higher engagement to engage with their audience on SM.

摘要

健康促进者在社交媒体(SM)上的影响力无法与食品行业品牌和生活方式名人相媲美。本研究的目的是通过回顾性内容分析,确定与营养和食品相关帖子的更高参与度相关的 SM 帖子策略。分析了 Facebook 和 Instagram 上 10 个最成功的营养和食品相关账户中排名前六的最受欢迎帖子,共涉及四个领域。对 736 个帖子进行了主观和客观的帖子策略编码,并使用最小绝对收缩和选择算子(LASSO)探索了与参与度的关联。生活方式名人的绝对参与度最高,而健康促进者相对于关注者数量的参与度最高。与 Facebook 更高参与度相关的策略包括使用标签和通过公告提示参与度,而在 Instagram 上,更高的参与度与更高的标题计数、提供健康信息链接、通过需要采取行动的策略提示参与度、使用幽默策略相关。与 Instagram 较低参与度相关的策略包括转载内容、一般鼓励进食策略、鼓励锻炼策略、不引起任何情感/愉悦感、以及提供负面语气。健康促进者应根据不同的社交媒体平台调整社交媒体帖子,并利用与更高参与度相关的策略在社交媒体上与受众互动。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/c8e3/7551727/b20ce27ac810/nutrients-12-02839-g001.jpg

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