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在 COVID-19 大流行期间直接为智障人士提供服务的工作人员的经验和需求:主题分析。

Experiences and needs of direct support staff working with people with intellectual disabilities during the COVID-19 pandemic: A thematic analysis.

机构信息

Tranzo, Tilburg School of Social and Behavioral Sciences, Tilburg University, Tilburg, The Netherlands.

ASVZ, Sliedrecht, The Netherlands.

出版信息

J Appl Res Intellect Disabil. 2021 Mar;34(2):480-490. doi: 10.1111/jar.12812. Epub 2020 Sep 21.

Abstract

BACKGROUND

The present study aimed to explore the experiences and needs of direct support staff during the initial stage of the COVID-19 lockdown in the Netherlands.

METHOD

Overall, eleven direct support staff were recruited from five intellectual disability services to participate in this descriptive qualitative study. They recorded 34 audio messages during the considered period. Thematic analysis was used to analyse these audio recordings.

RESULTS

Four themes emerged: (1) Emotional impact, which pertained to various emotions they experienced in their work; (2) Cognitive impact, which referred to challenges and changes they had undergone in their work; (3) Practical impact, which centred on the practical impact of the pandemic on their work; and (4) Professional impact, which concerned their experiences with other professionals.

CONCLUSIONS

This study provides valuable insights into the experiences and needs of direct support staff during the COVID-19 pandemic, which, in turn, can help inform practice in preparation for a second wave of COVID-19 or another future pandemic.

摘要

背景

本研究旨在探索新冠疫情封锁初期荷兰直接支持人员的经历和需求。

方法

总体而言,从五家智障人士服务机构招募了 11 名直接支持人员参与这项描述性定性研究。他们在规定时间内录制了 34 条音频信息。采用主题分析法对这些音频记录进行分析。

结果

出现了四个主题:(1)情绪影响,涉及他们在工作中经历的各种情绪;(2)认知影响,指的是他们在工作中经历的挑战和变化;(3)实际影响,主要是疫情对他们工作的实际影响;以及(4)专业影响,与他们与其他专业人员的经历有关。

结论

本研究深入了解了新冠疫情期间直接支持人员的经历和需求,这反过来又有助于为应对新冠疫情或未来另一场大流行的第二波疫情做好实践准备。

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