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消费者对 COVID-19 大流行期间食品供应和购买行为的担忧:信任和感知压力的重要性。

Consumers' Fears Regarding Food Availability and Purchasing Behaviors during the COVID-19 Pandemic: The Importance of Trust and Perceived Stress.

机构信息

Department of Food Market and Consumer Research, Institute of Human Nutrition Sciences, Warsaw University of Life Sciences (SGGW-WULS), Nowoursynowska 159C, 02-776 Warsaw, Poland.

出版信息

Nutrients. 2020 Sep 17;12(9):2852. doi: 10.3390/nu12092852.

Abstract

The present study aimed to investigate whether trust in circulating information and perceived stress are predictors of consumers' fear of limited access to food as well as predictors of food purchase behaviors during the COVID-19 pandemic. The computer-assisted web interviewing (CAWI) technique was used to collect data from 1033 Polish adults in March 2020. Logistic regression was used to estimate the likelihood of fear of limited access to food and the likelihood of purchase of larger amounts of food than usual. The likelihood of experiencing fear of limited access to food increased by 16% with higher perceived stress, by 50% with higher trust in "Mass media and friends", and by 219% with perceived changes in food availability in the previous month. Trust in "Polish government institutions" decreased the chance of experiencing such fears by 22%. The likelihood of purchasing larger quantities of food than usual increased by 9% with higher perceived stress, by 46% with higher trust in "Mass media and friends", by 81% with perceived changes in food availability in the last month, and by 130% with fears of limited access to food as the pandemic spreads. Government institutions may have difficulty in disseminating pandemic-related recommendations through media, not only due to relatively low trust people have in media organizations but also due to the increasing likelihood of the occurrence of both fears regarding food availability and panic-stricken food-buying behaviors with increase in trust in this source of information. Therefore, it is necessary to develop interventions that will reduce perceived stress and improve the trust in information from reputable sources.

摘要

本研究旨在探讨消费者对循环信息的信任和感知压力是否是对食品获取受限的恐惧的预测因素,以及对 COVID-19 大流行期间食品购买行为的预测因素。本研究于 2020 年 3 月采用计算机辅助网络访谈(CAWI)技术从 1033 名波兰成年人中收集数据。使用逻辑回归来估计对食品获取受限的恐惧的可能性和购买比平时更多数量的食品的可能性。感知压力越高,对食品获取受限的恐惧的可能性增加 16%;对“大众媒体和朋友”的信任度越高,这种可能性增加 50%;对上月食品供应变化的感知越高,这种可能性增加 219%。对“波兰政府机构”的信任度降低了这种恐惧发生的可能性 22%。感知压力越高,购买比平时更多数量的食品的可能性增加 9%;对“大众媒体和朋友”的信任度越高,这种可能性增加 46%;对上月食品供应变化的感知越高,这种可能性增加 81%;对随着大流行的传播而对食品获取受限的恐惧越高,这种可能性增加 130%。政府机构可能难以通过媒体传播与大流行相关的建议,不仅因为人们对媒体组织的信任度相对较低,还因为随着对这种信息来源的信任度的增加,对食品供应的担忧和恐慌性购买行为的可能性也在增加。因此,有必要制定干预措施来降低感知压力并提高对可靠来源信息的信任度。

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