工作场所暴力干预对医院员工组织安全感知的影响。
Effects of a Workplace Violence Intervention on Hospital Employee Perceptions of Organizational Safety.
机构信息
Department of Psychology, Michigan State University, East Lansing, Michigan (Marquez, Dr Chang); Department of Family Medicine, Michigan State University, East Lansing, Michigan (Dr Arnetz).
出版信息
J Occup Environ Med. 2020 Dec;62(12):e716-e724. doi: 10.1097/JOM.0000000000002036.
OBJECTIVE
To examine hospital employee perceptions of organizational safety one-year following a workplace violence intervention and to evaluate perceptions based on violence exposure status.
METHODS
In 2014, 343 employees across 41 hospital units (N = 21 control units, N = 20 intervention units) completed a questionnaire capturing organizational safety perceptions and violence exposure.
RESULTS
Intervention unit employees reported more positive perceptions of organizational safety compared to control unit employees. However, intervention group employees who experienced patient-to-worker violence (Type II) had significantly more positive perceptions than those who experienced worker-to-worker violence (Type III).
CONCLUSIONS
Organizational safety perceptions improved following a violence-prevention intervention, especially among employees who reported Type II violence. Certain employees report worsened safety perceptions. Hospitals and units that implement violence prevention interventions should strive to address all types of violent behavior.
目的
在一项 workplace violence 干预措施实施一年后，调查医院员工对组织安全性的看法，并根据暴力暴露状况评估这些看法。
方法
2014 年，41 个医院科室的 343 名员工（N=21 个对照组，N=20 个干预组）完成了一份调查问卷，该问卷收集了对组织安全性的看法和暴力暴露情况。
结果
与对照组的员工相比，干预组的员工对组织安全性的看法更为积极。然而，经历了患者对员工暴力（II 型）的干预组员工比经历了员工对员工暴力（III 型）的员工对组织安全性的看法明显更为积极。
结论
在预防暴力干预措施实施后，组织安全性的看法得到了改善，尤其是在报告 II 型暴力的员工中。某些员工报告说安全感知恶化了。实施暴力预防干预措施的医院和科室应努力解决所有类型的暴力行为。
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