McGonagle Alyssa K, Essenmacher Lynnette, Hamblin Lydia, Luborsky Mark, Upfal Mark, Arnetz Judith
Department of Psychology, University of North Carolina Charlotte.
Occupational Health Services, Detroit Medical Center.
J Hosp Adm. 2016;5(6):46-52. doi: 10.5430/jha.v5n6p46. Epub 2016 Sep 18.
Although many studies link teamwork in health care settings to safety, evidence linking teamwork to hospital safety is lacking. This study addresses this gap by providing evidence linking teamwork perceptions in hospital workers to worker injuries, and further, finds a linkage between manager commitment to safety and teamwork. Organizational records of worker injuries and survey responses regarding management commitment to safety and teamwork from 446 hospital workers within 42 work units in a multi-site hospital system were examined. Results underscored the particular importance of teamwork on worker injuries as well as the importance of management commitment to safety as relating to teamwork. To improve worker safety, organizational leaders and unit managers should work to maintain environments wherein teamwork can thrive.
尽管许多研究将医疗环境中的团队合作与安全联系起来,但将团队合作与医院安全联系起来的证据却很缺乏。本研究通过提供医院工作人员对团队合作的认知与工作人员受伤之间的联系来填补这一空白,此外,还发现了管理者对安全的承诺与团队合作之间的联系。研究人员检查了一个多地点医院系统中42个工作单元内446名医院工作人员的工伤组织记录,以及关于管理层对安全和团队合作承诺的调查回复。结果强调了团队合作对工作人员受伤的特殊重要性,以及管理层对安全的承诺与团队合作相关的重要性。为了提高工作人员的安全,组织领导者和部门经理应努力营造有利于团队合作蓬勃发展的环境。