Rochmawati E, Minanton M
School of Master in Nursing, University of Muhammadiyah Yogyakarta, Yogyakarta, Indonesia.
School of Nursing, Stikes Surabaya, Surabaya, Indonesia.
Int Nurs Rev. 2021 Sep;68(3):289-298. doi: 10.1111/inr.12634. Epub 2020 Oct 2.
The study aimed to illuminate the experiences of patients, relatives and nurses in an oncology setting by exploring communication in cancer care.
Like elsewhere in health settings, communication is a major component in cancer care and has an impact on patient's outcome. However, nurse-patient/relatives communication is still recognized as an ongoing challenge. Evidence is lacking on the nurse-patient communication in Indonesia particularly in oncology settings.
The current study explored the lived experiences of patients, relatives and nursing regarding communication in an oncology setting at a private Islamic hospital. A phenomenological research design on the basis of the naturalistic paradigm was employed. The researchers purposely selected 16 participants and conducted semi-structured interviews using an interview guide. Colaizzi's naturalistic phenomenological approach was utilized to analyse the data.
Three themes emerged from the data: Building a compassionate relationship, Spiritual and religious discussion, Maintaining hope. Developing trust and providing empathy as well as showing genuineness are elements in building the compassionate relationship. The religious and spiritual discussion includes reminders to pray and increase self-transcendence awareness. Patients and their relatives welcome such discussion. Maintaining hope is part of communication that can preserve positive feelings, goals and beliefs of patients and their families for their well-being.
Establishing compassionate relationship is the basis of communication in cancer care. Spiritual and religion, and hope are aspects that nurses and patients and their relatives discuss among themselves. These aspects may affect patient's outcome and quality of care and require further research.
Findings suggest that it is important to have communication during cancer care, which includes compassion, spiritual and religious aspect, and hope as it potentially enables patients and relatives to deal with their cancer journey. Our findings have implications for nursing practice, education and policy so that there is an integration of biopsychosocial, and spiritual and religious aspects in cancer communication.
本研究旨在通过探索癌症护理中的沟通情况,阐明肿瘤护理环境中患者、家属及护士的经历。
与其他医疗环境一样,沟通是癌症护理的重要组成部分,对患者的治疗结果有影响。然而,护士与患者/家属之间的沟通仍是一项持续存在的挑战。印度尼西亚在护士与患者沟通方面,尤其是在肿瘤护理环境中,缺乏相关证据。
本研究探讨了一家私立伊斯兰医院肿瘤护理环境中患者、家属及护理人员在沟通方面的实际经历。采用了基于自然主义范式的现象学研究设计。研究人员特意挑选了16名参与者,并使用访谈指南进行半结构化访谈。采用科莱齐的自然主义现象学方法分析数据。
数据中出现了三个主题:建立同情关系、精神与宗教讨论、保持希望。建立同情关系的要素包括建立信任、提供同理心以及展现真诚。精神与宗教讨论包括提醒祈祷和增强自我超越意识。患者及其家属欢迎此类讨论。保持希望是沟通的一部分,它能维护患者及其家人对自身幸福的积极情感、目标和信念。
建立同情关系是癌症护理中沟通的基础。精神与宗教以及希望是护士与患者及其家属之间相互讨论的方面。这些方面可能会影响患者的治疗结果和护理质量,需要进一步研究。
研究结果表明,癌症护理期间的沟通很重要,这包括同情、精神与宗教方面以及希望,因为它有可能使患者和家属应对癌症治疗过程。我们的研究结果对护理实践、教育和政策具有启示意义,以便在癌症沟通中整合生物心理社会以及精神与宗教方面的内容。