Schiro Julie L, Shan Liran Christine, Tatlow-Golden Mimi, Li Chenguang, Wall Patrick
School of Business, University College Dublin, Belfield, Dublin 4, Ireland.
School of Public Health, Physiotherapy and Sports Science, University College Dublin, Belfield, Dublin 4, Ireland.
NPJ Sci Food. 2020 Oct 1;4:14. doi: 10.1038/s41538-020-00074-z. eCollection 2020.
This paper explores how food safety and nutrition organisations can harness the power of search engines, games, apps, social media, and digital analytics tools to craft broad-reaching and engaging digital communications. We start with search engines, showing how organisations can identify popular food safety and nutrition queries, facilitating the creation of timely and in-demand content. To ensure this content is discoverable by search engines, we cover several non-technical aspects of search engine optimisation (SEO). We next explore the potential of games, apps, social media, and going viral for reaching and engaging the public, and how digital data-based tools can be used to optimise communications. Throughout, we draw on examples not only from Europe and North America, but also China. While we are enthusiastic about the benefits of digital communications, we recognise that they are not without their drawbacks and challenges. To help organisations evaluate whether a given digital approach is appropriate for their objectives, we end each section with a discussion of limitations. We conclude with a discussion of General Data Protection Regulation (GDPR) and the practical, philosophical, and policy challenges associated with communicating food safety and nutrition information digitally.
本文探讨食品安全与营养组织如何利用搜索引擎、游戏、应用程序、社交媒体和数字分析工具的力量,来打造具有广泛影响力且引人入胜的数字传播内容。我们首先从搜索引擎入手,展示组织如何识别热门的食品安全与营养相关问题,从而推动及时且符合需求的内容创作。为确保此类内容能被搜索引擎发现,我们涵盖了搜索引擎优化(SEO)的几个非技术方面。接下来,我们探讨游戏、应用程序、社交媒体以及通过病毒式传播来触达公众并吸引他们参与的潜力,以及如何利用基于数字数据的工具来优化传播。在整个过程中,我们不仅引用了来自欧洲和北美的例子,还包括中国的例子。虽然我们对数字传播的益处充满热情,但我们也认识到它们并非没有缺点和挑战。为帮助组织评估特定的数字方法是否适合其目标,我们在每个部分结尾都讨论了局限性。最后,我们讨论了《通用数据保护条例》(GDPR)以及在数字传播食品安全与营养信息时所面临的实际、理念和政策挑战。