Salgado Henrique, Castro-Vale Ivone
Psychiatry and Mental Health Clinic, University Hospital Centre of São João, Al. Prof. Hernâni Monteiro, 4200-319 Porto, Portugal.
Medical Psychology Unit, Department of Clinical Neurosciences and Mental Health, Faculty of Medicine, University of Porto, Al. Prof. Hernâni Monteiro, 4200-319 Porto, Portugal.
Healthcare (Basel). 2020 Oct 25;8(4):429. doi: 10.3390/healthcare8040429.
It is very important for healthcare professionals to have good clinical communication skills, especially dentists. Patient-centred care results in patient satisfaction, better outcomes, and less complaints from dental patients. Due to the onset of the COVID-19 pandemic, the clinical communications skills programme of the pre-graduate course in dental medicine at the University of Porto had to be transformed to an online format. Based on their role as faculty, the authors aimed to recount their initial reflections and concerns within this perspective, and to share how they adapted to the new reality of teaching clinical communication skills online, as well as the conclusions of our experience, in the hope that this will help others who may have to go through a similar process. The authors acknowledged that the students achieved the pre-established goals of the clinical communications skills programme through the new online format.
对于医疗保健专业人员，尤其是牙医来说，具备良好的临床沟通技能非常重要。以患者为中心的护理能带来患者满意度、更好的治疗效果以及更少的牙科患者投诉。由于新冠疫情的爆发，波尔图大学牙医学研究生课程的临床沟通技能项目不得不转变为线上形式。基于其作为教师的角色，作者旨在从这个角度讲述他们最初的思考和担忧，并分享他们如何适应在线教授临床沟通技能的新现实，以及我们的经验结论，希望这能帮助其他可能不得不经历类似过程的人。作者承认，学生们通过新的在线形式实现了临床沟通技能项目预先设定的目标。
