Li Qianqian, Chen Tinggui, Yang Jianjun, Cong Guodong
School of Management and E-Business, Zhejiang Gongshang University, Hangzhou 310018, People's Republic of China.
School of Statistics and Mathematics, Zhejiang Gongshang University, Hangzhou 310018, People's Republic of China.
Psychol Res Behav Manag. 2020 Nov 20;13:1027-1045. doi: 10.2147/PRBM.S280825. eCollection 2020.
The spread of the COVID-19 pandemic has led to a number of instances of large-scale panic buying. Taking the COVID-19 pandemic as an example, this paper explores the impact of panic in uncertain environments on panic buying behavior. Under certain circumstances, the spread of rumors about shortage of goods is likely to cause large-scale panic buying. This paper focuses on the study of such panic buying caused by online rumors.
Firstly, based on the improved BA network, this paper constructs a directed network for public opinion communication and integrates an offline communication network to build a two-layer synchronous coupling network based on online and offline communications. Secondly, the individual decision model and the panic emotion transmission model under the uncertain environment are constructed. Netizens judge the authenticity of network information, determine their own panic degree according to the above two models, and judge whether they participate in the panic buying based on the above factors. Finally, the spread of the public opinion of goods buying under the panic state is simulated and analyzed.
The experimental results of the two-layer synchronous network that integrates offline interaction are significantly different from the results of pure online interaction, which increases the speed of public opinions spread after offline interaction and affects a wider range of groups. Under the condition of sufficient supplies, panic in local areas will not cause large-scale panic buying on the whole network. However, the results under the same parameters suggest that if there is a shortage of supplies, panic will spread quickly across the network, leading to large-scale panic buying. It is very important to ensure sufficient supply of materials at the beginning of the spread of rumors, which can reduce the number of buyers. However, if there is a shortage of goods before the panic dissipates in the later stage, there will still be a large-scale rush purchase.
These results explain the reasons why it is difficult to stop the buying events in many areas under the COVID-19 pandemic. Under the uncertain environment, the panic caused by people's fear of stock shortage promotes the occurrence of large-scale rush buying. Therefore, in the event of major public health events, ensuring adequate supply of materials is the top priority.
新冠疫情的蔓延引发了多起大规模恐慌性抢购事件。本文以新冠疫情为例,探讨不确定环境下的恐慌情绪对恐慌性购买行为的影响。在某些情况下,关于物资短缺的谣言传播可能会引发大规模恐慌性购买。本文重点研究此类由网络谣言引发的恐慌性购买行为。
首先,基于改进的BA网络,构建一个舆论传播的有向网络,并整合线下传播网络,构建一个基于线上与线下通信的两层同步耦合网络。其次,构建不确定环境下的个体决策模型和恐慌情绪传播模型。网民根据上述两个模型判断网络信息的真实性,确定自身的恐慌程度,并基于上述因素判断是否参与恐慌性购买。最后,对恐慌状态下物资购买舆论的传播进行模拟分析。
整合线下互动的两层同步网络的实验结果与纯线上互动的结果有显著差异,线下互动后舆论传播速度加快,影响群体范围更广。在物资供应充足的情况下,局部地区的恐慌不会引发全网大规模恐慌性购买。然而,相同参数下的结果表明,如果物资短缺,恐慌将迅速在网络中传播,导致大规模恐慌性购买。在谣言传播初期确保物资充足供应非常重要,这可以减少购买人数。但如果后期恐慌消散前物资短缺,仍会出现大规模抢购。
这些结果解释了新冠疫情下许多地区难以阻止抢购事件发生的原因。在不确定环境下,人们对缺货的恐惧引发的恐慌推动了大规模抢购行为的发生。因此,在重大公共卫生事件发生时,确保物资充足供应是首要任务。