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中国消费者与韩国奢侈化妆品相关的从众消费行为:错失恐惧的中介作用。

Chinese Consumers' Herd Consumption Behavior Related to Korean Luxury Cosmetics: The Mediating Role of Fear of Missing Out.

作者信息

Kang Inwon, He Xue, Shin Matthew Minsuk

机构信息

Department of International Business and Trade, Kyung Hee University, Seoul, South Korea.

Department of International Trade, College of Social Science, Konkuk University, Seoul, South Korea.

出版信息

Front Psychol. 2020 Feb 19;11:121. doi: 10.3389/fpsyg.2020.00121. eCollection 2020.

Abstract

Chinese consumers' lavish and collective spending on Korean luxury cosmetics brands is well documented. This study examines why this consumption behavior occurs, hypothesizing that it is driven by a "fear of missing out" (FoMO). In other words, in order to derive psychological comfort, consumers with high FoMO may be prone to developing high brand involvement, leading to their collective consumption of certain luxury brands. In consumer studies, such collective consumption behavior is referred to as herd behavior. Thus, the main research question of this study is, "why do Chinese consumers show herd consumption behavior toward certain luxury brands?" We propose that consumers who are attracted to luxury brands and possess high FoMO will develop higher brand involvement, leading to herd consumption behavior toward such brands. To validate this proposition, this study surveyed Chinese consumers. The collected data were analyzed using the structural equation modeling (SEM) method, conducted within SPSS and AMOS. The results provide theoretical explanations as to why Chinese consumers indulge in collective obsession-like stockpiling consumption toward certain luxury brands, as well as several managerial implications related to this behavior.

摘要

中国消费者对韩国奢侈化妆品品牌的大量集体消费有充分的记录。本研究探讨了这种消费行为产生的原因,假设其是由“错失恐惧”(FoMO)驱动的。换句话说,为了获得心理安慰,具有高错失恐惧的消费者可能倾向于高度参与品牌,从而导致他们对某些奢侈品牌的集体消费。在消费者研究中,这种集体消费行为被称为从众行为。因此,本研究的主要研究问题是:“为什么中国消费者会对某些奢侈品牌表现出从众消费行为?”我们提出,被奢侈品牌吸引且具有高错失恐惧的消费者会发展出更高的品牌参与度,从而导致对这类品牌的从众消费行为。为了验证这一命题,本研究对中国消费者进行了调查。使用在SPSS和AMOS中进行的结构方程建模(SEM)方法对收集到的数据进行了分析。研究结果为中国消费者为何沉迷于对某些奢侈品牌的集体痴迷式囤货消费提供了理论解释,以及与此行为相关的若干管理启示。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7879/7042405/9631a1eb0b94/fpsyg-11-00121-g001.jpg

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