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健康危机后恐慌性购买的心理原因。

The Psychological Causes of Panic Buying Following a Health Crisis.

机构信息

School of Civil and Environmental Engineering, Nanyang Technological University, Singapore 639798, Singapore.

Ocean College, Zhejiang University, Hangzhou 310058, China.

出版信息

Int J Environ Res Public Health. 2020 May 18;17(10):3513. doi: 10.3390/ijerph17103513.


DOI:10.3390/ijerph17103513
PMID:32443427
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC7277661/
Abstract

Attributed to the recent COVID-19 pandemic, panic buying is now a frequent occurrence in many countries, leading to stockouts and supply chain disruptions. Consequently, it has received much attention from academics and the retail industry. The aim of this study is to review, identify, and synthesise the psychological causes of panic buying, which is a relatively new and unexplored area in consumer behaviour research. A systematic review of the related literature is conducted. The review suggests that panic buying is influenced by (1) individuals' perception of the threat of the health crisis and scarcity of products; (2) fear of the unknown, which is caused by negative emotions and uncertainty; (3) coping behaviour, which views panic buying as a venue to relieve anxiety and regain control over the crisis; and (4) social psychological factors, which account for the influence of the social network of an individual. This study contributes to the literature by consolidating the scarce and scattered research on the causes of panic buying, drawing greater theoretical insights into each cause and also offers some implications for health professionals, policy makers, and retailers on implementing appropriate policies and strategies to manage panic buying. Recommendations for future research are also provided.

摘要

由于最近的 COVID-19 大流行,抢购现象现在在许多国家频繁发生,导致库存短缺和供应链中断。因此,它受到了学术界和零售业的广泛关注。本研究旨在回顾、识别和综合恐慌购买的心理原因,这是消费者行为研究中一个相对较新和未被探索的领域。对相关文献进行了系统回顾。该综述表明,恐慌购买受到以下因素的影响:(1)个人对健康危机和产品短缺的威胁的感知;(2)对未知的恐惧,这是由负面情绪和不确定性引起的;(3)应对行为,将恐慌购买视为缓解焦虑和重新获得对危机控制的场所;(4)社会心理因素,解释了个人社交网络的影响。本研究通过整合关于恐慌购买原因的稀缺和分散的研究,为文献做出了贡献,对每个原因有了更深入的理论见解,并为卫生专业人员、政策制定者和零售商提供了一些启示,以实施适当的政策和策略来管理恐慌购买。还提出了对未来研究的建议。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0585/7277661/3382e275b87d/ijerph-17-03513-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0585/7277661/a7f9b9ea1630/ijerph-17-03513-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0585/7277661/3382e275b87d/ijerph-17-03513-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0585/7277661/a7f9b9ea1630/ijerph-17-03513-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0585/7277661/3382e275b87d/ijerph-17-03513-g002.jpg

相似文献

[1]
The Psychological Causes of Panic Buying Following a Health Crisis.

Int J Environ Res Public Health. 2020-5-18

[2]
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[3]
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[4]
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[5]
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[6]
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[7]
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[8]
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[9]
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[10]
Why did all the toilet paper disappear? Distinguishing between panic buying and hoarding during COVID-19.

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引用本文的文献

[1]
Is it time to stock up? Understanding panic buying during the COVID-19 pandemic.

Aust J Psychol. 2023-3-16

[2]
How advocacy groups on Twitter and media coverage can drive US firearm acquisition: A causal study.

PNAS Nexus. 2025-6-12

[3]
Interconnected desires: A systematic review of compulsive buying-shopping disorder and its links to disordered eating and body image by gender.

J Behav Addict. 2025-5-28

[4]
Drug stockpiling behavior and its impact on anxiety among the general public in the early stage after the lifting of China's Zero-COVID policy: results from a web-based survey.

Front Pharmacol. 2025-5-12

[5]
A preliminary validation of the public's emergency preparedness questionnaire for major emerging infectious diseases.

BMC Public Health. 2025-4-11

[6]
COVID-19 Symptoms and Mental Health Outcomes among Italian Healthcare Workers: A Latent Class Analysis.

Healthcare (Basel). 2024-7-15

[7]
The role of mGovernment applications in building trust during public crises: Evidence from the COVID-19 epidemic.

Heliyon. 2024-6-13

[8]
How COVID-19 changed Italian consumers' behavior.

Glob Financ J. 2022-2

[9]
Impact of the COVID-19 Pandemic on Changes in Consumer Purchasing Behavior in the Food Market with a Focus on Meat and Meat Products-A Comprehensive Literature Review.

Foods. 2024-3-19

[10]
A qualitative exploration of purchasing, stockpiling, and use of drugs during the COVID-19 pandemic in an urban city of Bangladesh.

Public Health Pract (Oxf). 2024-2-15

本文引用的文献

[1]
The Impact of COVID-19 Epidemic Declaration on Psychological Consequences: A Study on Active Weibo Users.

Int J Environ Res Public Health. 2020-3-19

[2]
Immediate Psychological Responses and Associated Factors during the Initial Stage of the 2019 Coronavirus Disease (COVID-19) Epidemic among the General Population in China.

Int J Environ Res Public Health. 2020-3-6

[3]
Chinese Consumers' Herd Consumption Behavior Related to Korean Luxury Cosmetics: The Mediating Role of Fear of Missing Out.

Front Psychol. 2020-2-19

[4]
Avian Influenza-Factors Affecting Consumers' Purchase Intentions toward Poultry Products.

Int J Environ Res Public Health. 2019-10-28

[5]
Demographic and attitudinal determinants of protective behaviours during a pandemic: a review.

Br J Health Psychol. 2010-1-28

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