ISCET-Higher Institute of Business Sciences and Tourism, Rua de Cedofeita, 285, 4050-180 Porto, Portugal.
Research Center in Business and Economics (CICEE), Universidade Autónoma de Lisboa, Rua Sta. Marta 47, 5.° Andar, 1150-293 Lisboa, Portugal.
Int J Environ Res Public Health. 2021 Jan 7;18(2):427. doi: 10.3390/ijerph18020427.
The aim of this study is to determine the anxiety and fear related to coronavirus disease 2019 (COVID-19) and their associations with travel, tourism and hospitality, in the Portuguese population. The Coronavirus Anxiety Scale (CAS) and Fear of COVID-19 Scale (FCV-19S) were validated for the Portuguese population and correlations with issues related to travel, tourism and hospitality were established. CAS and FCV-19S presented a good adjustment model and solid reliability and validity. Correlations between CAS and FCV-19S and the perception of the impact of COVID-19 in travel, tourism and hospitality were found. Participants considered that COVID-19 mainly affected their holidays and leisure time. However, the strongest correlation established was between total FCV-19S and emotional fear FCV-19S and the fear of attending hotel facilities. The Portuguese versions of CAS and FCV-19S are reliable psychological tools to assess anxiety and fear in relation to COVID-19 for the general population. The use of hotel facilities is the most threatening issue related to travel, tourism and hospitality. The results suggest that hotels should invest in hygiene and safety measures that allow users to regain confidence in hotel equipment.
本研究旨在确定葡萄牙人群中与 2019 年冠状病毒病(COVID-19)相关的焦虑和恐惧及其与旅行、旅游和酒店业的关联。为葡萄牙人群验证了冠状病毒焦虑量表(CAS)和 COVID-19 恐惧量表(FCV-19S),并建立了与旅行、旅游和酒店业相关问题的相关性。CAS 和 FCV-19S 呈现出良好的调整模型和可靠的信度和效度。发现 CAS 和 FCV-19S 与对旅行、旅游和酒店业中 COVID-19 影响的看法之间存在相关性。参与者认为 COVID-19 主要影响了他们的假期和休闲时间。然而,建立的最强相关性是总 FCV-19S 与情绪恐惧 FCV-19S 和对参加酒店设施的恐惧之间的相关性。CAS 和 FCV-19S 的葡萄牙版本是评估普通人群 COVID-19 相关焦虑和恐惧的可靠心理工具。使用酒店设施是与旅行、旅游和酒店业最相关的问题。结果表明,酒店应投资于卫生和安全措施,使用户对酒店设备重新建立信心。