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学习希腊公立医院的组织文化。

Learning Organizational Culture in Greek Public Hospitals.

机构信息

Department of Business Administration, School of Administrative, Economics and Social Sciences, University of West Attica, 12243 Athens, Greece.

Leeds Business School, City Campus, Leeds Beckett University, Leeds LS1 3HE, UK.

出版信息

Int J Environ Res Public Health. 2021 Feb 14;18(4):1867. doi: 10.3390/ijerph18041867.

Abstract

(1) Background: A learning organizational culture is crucial to the safety of patients and the quality of public health care. The aim of this study was to assess the learning organizational culture and capacity of Greek public hospitals. (2) Materials and Methods: A cross-sectional analysis was carried out in six public general hospitals and stratified sampling was used as the sampling technique. A total of 480 questionnaires were distributed to health care professionals and 380 valid questionnaires were returned (78% response rate). The comprehensive form of the Dimensions of Learning Organization Questionnaire (DLOQ), which was adapted and translated into Greek, was used for data collection in this survey. (3) Results: The level of learning organizational culture and capacity in the health units are very low. All seven dimensions of the learning organizational instrument are lower than the theoretically neutral median (3.0). Health care employees believe that the hospital's existing culture and management practices do not foster and contribute to continuing learning, which is the fundamental aspect of self-development, department development and performance improvement. (4) Conclusions: Greek public hospitals need to adopt different types of leadership practices and culture in order to be able to facilitate organizational learning. Organizational learning (OL) is based on collaborative working, a culture that encompasses learning as participation in the organizational work practice. This transformation of culture should take place at all levels of learning to enhance results.

摘要

(1) 背景:学习型组织文化对于患者安全和公共卫生保健质量至关重要。本研究旨在评估希腊公立医院的学习型组织文化和能力。

(2) 材料和方法:在六家公立医院进行了横断面分析,并采用分层抽样作为抽样技术。共向卫生保健专业人员发放了 480 份问卷,收回了 380 份有效问卷(响应率为 78%)。本调查使用了经过改编和翻译成希腊语的学习型组织维度问卷(DLOQ)的综合形式进行数据收集。

(3) 结果:卫生单位的学习型组织文化和能力水平非常低。学习型组织工具的七个维度均低于理论中性中位数(3.0)。卫生保健员工认为,医院现有的文化和管理实践并没有促进和有助于持续学习,而持续学习是自我发展、部门发展和绩效改进的基本方面。

(4) 结论:希腊公立医院需要采用不同类型的领导实践和文化,以便能够促进组织学习。组织学习(OL)基于协作工作,这种文化将学习视为参与组织工作实践。这种文化的转变应该在学习的各个层面进行,以提高成果。

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Learning Organizational Culture in Greek Public Hospitals.学习希腊公立医院的组织文化。
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Organisational learning in hospitals: A concept analysis.医院组织学习:概念分析。
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Greece: Health System Review.希腊:卫生系统评估
Health Syst Transit. 2017 Sep;19(5):1-166.
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Organizational change and development.组织变革与发展。
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