将人因工程学融入医疗保健系统：作为新冠疫情期间的一项关键战略，在安全方面实现巨大飞跃。
Integration of human factors/ergonomics in healthcare systems: A giant leap in safety as a key strategy during Covid-19.
作者信息
Rodríguez Yordán, Hignett Sue
机构信息
National School of Public Health Universidad de Antioquia Medellín Colombia.
School of Design & Creative Arts Loughborough University UK.
出版信息
Hum Factors Ergon Manuf. 2021 Sep;31(5):570-576. doi: 10.1002/hfm.20907. Epub 2021 May 12.
Abstract
In this article, we present a model for integrating Human Factors/Ergonomics (HFE) into healthcare systems to make them more robust and resilient. We believe that to increase the impact of HFE during and after the Covid-19 pandemic this integration should be carried out simultaneously at all levels (micro, meso, and macro) of the healthcare system. This new model recognizes the interrelationship between HFE and other system characteristics such as capacity, coverage, robustness, integrity, and resilience. We hope that the model will serve as a reference for a giant leap to design and improve the safety and effectiveness of healthcare services from a holistic (systems) perspective.
摘要
在本文中，我们提出了一个将人因工程学（HFE）融入医疗保健系统的模型，以使这些系统更加强健且具有韧性。我们认为，为了在新冠疫情期间及之后增强人因工程学的影响力，这种整合应在医疗保健系统的所有层面（微观、中观和宏观）同时进行。这个新模型认识到人因工程学与其他系统特征（如容量、覆盖范围、强健性、完整性和韧性）之间的相互关系。我们希望该模型将成为一个重要参考，有助于从整体（系统）角度实现医疗保健服务安全与有效性设计及改进的巨大飞跃。
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