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组织承诺在教师情绪劳动与工作投入关系中的中介作用

The Mediating Role of Organizational Commitment on the Relationship Between Emotional Labor and Work Engagement of Teachers.

作者信息

Sezen-Gultekin Gozde, Bayrakcı Mustafa, Limon İbrahim

机构信息

Educational Administration and Supervision Program, Educational Sciences Department, Faculty of Education, Sakarya University, Sakarya, Turkey.

Mithatpaşa Anatolian High School, Sakarya, Turkey.

出版信息

Front Psychol. 2021 Jul 5;12:648404. doi: 10.3389/fpsyg.2021.648404. eCollection 2021.

Abstract

This study aims to investigate the mediating role of teachers' organizational commitment (OC) on the relationship between their emotional labor (EL) and work engagement (WE). The study employed a cross-sectional design. The sample of the study consisted of the teachers working in Sakarya province of Turkey. They participated in the study voluntarily and responded scale items online. The findings showed that teachers' perceptions of EL, OC and WE is relatively high. Also, there are statistically significant and positive correlations among variables. On the other hand, the findings confirmed the hypotheses. Teachers' EL predicts their OC and WE. Additionally, OC predicts WE and plays a mediating role on the relationship between EL and WE. Based on the findings some suggestions were made.

摘要

本研究旨在探讨教师组织承诺(OC)在其情绪劳动(EL)与工作投入(WE)之间关系中的中介作用。该研究采用横断面设计。研究样本包括在土耳其萨卡里亚省工作的教师。他们自愿参与研究,并在线回答量表项目。研究结果表明,教师对情绪劳动、组织承诺和工作投入的认知程度相对较高。此外,各变量之间存在统计学上显著的正相关。另一方面,研究结果证实了假设。教师的情绪劳动能够预测其组织承诺和工作投入。此外,组织承诺能够预测工作投入,并在情绪劳动与工作投入之间的关系中起中介作用。基于研究结果提出了一些建议。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/dbb8/8287209/54d068294fe8/fpsyg-12-648404-g001.jpg

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