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将员工韧性与组织韧性相联系:应对机制与管理韧性的作用。

Linking Employee Resilience with Organizational Resilience: The Roles of Coping Mechanism and Managerial Resilience.

作者信息

Liang Fu, Cao Linlin

机构信息

School of Business Administration, Shandong University of Finance and Economics, Jinan, People's Republic of China.

出版信息

Psychol Res Behav Manag. 2021 Jul 20;14:1063-1075. doi: 10.2147/PRBM.S318632. eCollection 2021.

Abstract

BACKGROUND

Environmental uncertainty has become the normal surviving and development environment for organizations. Resilience is the key to manage the crisis and abrupt crush, and the relationship between employee resilience and organizational resilience still needs to be explored in Chinese context. The study is to uncover the black box between employee resilience and organizational resilience.

METHODS

Based on the conservation of resource theory, this study introduced managerial resilience, problem-focused coping and emotion-focused coping into the relational mechanism between employee resilience and organizational resilience. The study adopted structural equations, bootstrapping methods, and analyzed 329 multi-point employee-manager matching data as the research basis from high-tech industries, service industries, and traditional manufacturing industries.

RESULTS

This study demonstrated that employee resilience is positively associated with organizational resilience; The indirect effects of employee resilience on organizational resilience through problem-focused coping and emotion-focused coping were statistically significant; moreover, managerial resilience positively moderated the relation between employee resilience and emotion-focused coping, and it also moderated the indirect effect of employee resilience on organizational resilience through emotion-focused coping.

CONCLUSION

This study adds value to the literature by revealing employee resilience boots problem-focused coping and emotion-focused coping, resulting in more or less organizational resilience in the context of Chinese enterprises. It is suggested that in the daily management of the organization, we should pay more attention to cultivate and develop employee resilience to improve organizational resilience.

摘要

背景

环境不确定性已成为组织生存与发展的常态环境。韧性是应对危机和突发冲击的关键,而员工韧性与组织韧性之间的关系在中国情境下仍有待探索。本研究旨在揭示员工韧性与组织韧性之间的作用机制。

方法

基于资源守恒理论,本研究将管理者韧性、问题聚焦应对和情绪聚焦应对引入员工韧性与组织韧性的关系机制中。采用结构方程、自抽样法,以高科技行业、服务业和传统制造业的329组员工-管理者配对数据为研究基础进行分析。

结果

本研究表明员工韧性与组织韧性呈正相关;员工韧性通过问题聚焦应对和情绪聚焦应对对组织韧性产生的间接效应具有统计学意义;此外,管理者韧性正向调节员工韧性与情绪聚焦应对之间的关系,且调节员工韧性通过情绪聚焦应对对组织韧性产生的间接效应。

结论

本研究揭示了员工韧性促进问题聚焦应对和情绪聚焦应对,进而在中国企业情境下或多或少地产生组织韧性,为相关文献增添了价值。建议在组织日常管理中,应更加注重培养和发展员工韧性以提升组织韧性。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a27c/8309659/b6d01e189a92/PRBM-14-1063-g0001.jpg

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