护理人力资源实践与医院绩效卓越：护士绩效的中介作用。
Nursing Human Resource Practices and Hospitals' Performance Excellence: The Mediating Role of Nurses' Performance.
机构信息
Faculty of Nursing, Mansoura University, Egypt.
Faculty of Nursing, Port-Said University, Egypt.
出版信息
Acta Biomed. 2021 Jul 29;92(S2):e2021022. doi: 10.23750/abm.v92iS2.11247.
BACKGROUND
There is increasing need to achieve performance excellence in healthcare organizations. Nursing human resource practices (HRP) and nursing performance are important variables to achieve it.
AIM
To investigate the effect of nurses' perceptions of HRP on achieving hospitals' performance excellence through the mediating role of nurses' job performance.
METHODS
The study used a cross-sectional research design and recruited 329 nurses from 16 hospitals. Three self-reported questionnaires were used; HRP scale, Baldrige dimension scale and six-dimension scale of nursing performance (6-D).
RESULTS
Nurses' perceptions of HRP, hospitals' performance excellence and nurses' job performance were all significantly correlated (p < 0.01). Nurses' job performance was found to play a mediating role in the association of nurses' perceptions of HRP and hospitals' performance excellence.
CONCLUSION
Nurses' perceptions of HRP can help hospitals achieve performance excellence by improving nurses' job performance. Clinical Relevance for nursing management: Particular attention should be paid to improve nursing HRP and nursing performance.
背景
在医疗保健组织中实现卓越绩效的需求日益增加。护理人力资源管理实践（HRP）和护理绩效是实现这一目标的重要变量。
目的
通过护士工作绩效的中介作用，调查护士对 HRP 的看法对实现医院绩效卓越的影响。
方法
本研究采用横断面研究设计，从 16 家医院招募了 329 名护士。使用了三份自我报告问卷；HRP 量表、Baldrige 维度量表和护理绩效的六维量表（6-D）。
结果
护士对 HRP 的看法、医院绩效卓越和护士工作绩效均呈显著相关（p<0.01）。研究发现，护士工作绩效在护士对 HRP 的看法与医院绩效卓越之间的关系中起着中介作用。
结论
护士对 HRP 的看法可以通过提高护士的工作绩效来帮助医院实现卓越绩效。对护理管理的临床意义：应特别注意改善护理 HRP 和护理绩效。
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