Wang Wenzhou, Song Shanghao, Wang Jiaqi, Liu Qi, Huang Lishi, Chen Xiaoxuan
Department of Human Resource Management, Business School, Beijing Normal University, Beijing, China.
Front Psychol. 2021 Oct 6;12:725277. doi: 10.3389/fpsyg.2021.725277. eCollection 2021.
The emotional experience brought about by failure, especially the important roles of negative emotions in learning behavior after failure, has received increasingly more attention from organization management scholars. Research on the impact of employees' sense of failure-induced shame is still controversial. Based on the Chinese context, according to the process model of emotion regulation theory, we have studied the influence of failure-induced shame on employees' learning from failure and the conditions that have boundary effects on this process. Through a questionnaire analysis of 776 samples from Chinese high-tech enterprises, the results show the following: (1) shame has a negative relationship with learning from failure (2) project commitment alleviates the negative relationship between shame and learning from failure, and (3) restoration orientation alleviates the negative relationship between shame and learning from failure while loss orientation cannot. Our results further enrich the research on negative emotions related to failure and provide a theoretical basis for the failure management of Chinese companies.
失败所带来的情感体验，尤其是负面情绪在失败后学习行为中的重要作用，已越来越受到组织管理学者的关注。关于员工失败感引发的羞耻感的影响研究仍存在争议。基于中国情境，依据情绪调节理论的过程模型，我们研究了失败引发的羞耻感对员工从失败中学习的影响以及对此过程产生边界效应的条件。通过对来自中国高科技企业的776个样本进行问卷调查分析，结果表明：（1）羞耻感与从失败中学习呈负相关；（2）项目承诺减轻了羞耻感与从失败中学习之间的负相关关系；（3）恢复导向减轻了羞耻感与从失败中学习之间的负相关关系，而损失导向则不能。我们的研究结果进一步丰富了与失败相关的负面情绪研究，并为中国企业的失败管理提供了理论依据。
