Zhuang Muni, Li Yong, Tan Xu, Xing Lining, Lu Xin
School of Software Engineering, Shenzhen Institute of Information Technology, Shenzhen, 518172 China.
National Institute for Data Science in Health and Medicine, Xiamen University, Xiamen, 361005 China.
Complex Intell Systems. 2021;7(6):3165-3178. doi: 10.1007/s40747-021-00514-7. Epub 2021 Sep 4.
The aim of this study was to explore a method for developing an emotional evolution classification model for large-scale online public opinion of events such as Coronavirus Disease 2019 (COVID-19), in order to guide government departments to adopt differentiated forms of emergency management and to correctly guide online public opinion for severely afflicted areas such as Wuhan and those afflicted elsewhere in China. We propose the LDA-ARMA deep neural network for dynamic presentation and fine-grained categorization of a public opinion events. This was applied to a huge quantity of online public opinion texts in a complicated setting and integrated the proposed sentiment measurement algorithm. To begin, the Latent Dirichlet Allocation (LDA) was employed to extract information about the topic of comments. The autoregressive moving average model (ARMA) was then utilized to perform multidimensional sentiment analysis and evolution prediction on large-scale textual data related to COVID-19 published by netizens from Wuhan and other countries on Sina Weibo. The results show that Wuhan netizens paid more attention to the development of the situation, treatment measures, and policies related to COVID-19 than other issues, and were under greater emotional pressure, whereas netizens in the rest of the country paid more attention to the overall COVID-19 prevention and control, and were more positive and optimistic with the assistance of the government and NGOs. The average error in predicting public opinion sentiment was less than 5.64%, demonstrating that this approach may be effectively applied to the analysis of large-scale online public sentiment evolution.
本研究旨在探索一种方法,用于开发针对2019冠状病毒病(COVID-19)等事件的大规模网络舆情的情感演变分类模型,以指导政府部门采取差异化的应急管理形式,并正确引导武汉等疫情严重地区以及中国其他受灾地区的网络舆情。我们提出了LDA-ARMA深度神经网络,用于对舆情事件进行动态呈现和细粒度分类。该模型应用于复杂环境下的大量网络舆情文本,并集成了所提出的情感测量算法。首先,使用潜在狄利克雷分配(LDA)提取评论主题信息。然后利用自回归移动平均模型(ARMA)对武汉和其他国家网民在新浪微博上发布的与COVID-19相关的大规模文本数据进行多维度情感分析和演变预测。结果表明,武汉网民比其他问题更关注COVID-19的疫情发展、治疗措施和政策,且情感压力更大,而全国其他地区的网民更关注COVID-19的整体防控,在政府和非政府组织的协助下更加积极乐观。预测舆情情感的平均误差小于5.64%,表明该方法可有效应用于大规模网络舆情演变分析。