Islam Muhammad Nazrul, Islam Iyolita, Munim Kazi Md, Islam A K M Najmul
Department of Computer Science and EngineeringMilitary Institute of Science and Technology (MIST) Dhaka 1216 Bangladesh.
LUT School of Engineering ScienceLUT University 53850 Lappeenranta Finland.
IEEE Access. 2020 Aug 7;8:145601-145610. doi: 10.1109/ACCESS.2020.3015102. eCollection 2020.
The objective of this research is to explore the existing mobile applications developed for the COVID-19 pandemic. To obtain this research objective, firstly the related applications were selected through the systematic search technique in the popular application stores. Secondly, data related to the app objectives, functionalities provided by the app, user ratings, and user reviews were extracted. Thirdly, the extracted data were analyzed through the affinity diagram, noticing-collecting-thinking, and descriptive analysis. As outcomes, the review provides a state-of-the-art view of mobile apps developed for COVID-19 by revealing nine functionalities or features. It revealed ten factors related to information systems design characteristics that can guide future app design. The review outcome highlights the need for new development and further refinement of the existing applications considering not only the revealed objectives and their associated functionalities, but also revealed design characteristics such as reliability, performance, usefulness, supportive, security, privacy, flexibility, responsiveness, ease of use, and cultural sensitivity.
本研究的目的是探索为应对新冠疫情而开发的现有移动应用程序。为实现这一研究目标，首先通过在热门应用商店中使用系统搜索技术来选择相关应用程序。其次，提取与应用程序目标、应用程序提供的功能、用户评分和用户评论相关的数据。第三，通过亲和图、观察-收集-思考和描述性分析对提取的数据进行分析。作为研究结果，该综述通过揭示九种功能或特性，提供了为应对新冠疫情而开发的移动应用程序的最新情况。它揭示了与信息系统设计特征相关的十个因素，这些因素可以指导未来的应用程序设计。该综述结果强调，考虑到不仅要满足已揭示的目标及其相关功能，还要考虑已揭示的设计特征，如可靠性、性能、实用性、支持性、安全性、隐私性、灵活性、响应性、易用性和文化敏感性，有必要对现有应用程序进行新的开发和进一步完善。
