Department of Political Science and Sociology, Faculty of Social Sciences and Communication, University of Vigo, 36005 Pontevedra, Spain.
Department of Political Science and Sociology, Faculty of Political and Social Sciences, University of Santiago de Compostela, 15782 Santiago de Compostela, Spain.
Int J Environ Res Public Health. 2021 Dec 10;18(24):13055. doi: 10.3390/ijerph182413055.
In the last decades, the use of Information and Communication Technologies (ICTs) has progressively spread to society and public administration. Health is one of the areas in which the use of ICTs has more intensively developed through what is now known as eHealth. That area has recently included mHealth. Spanish health system has stood out as one of the benchmarks of this technological revolution. The development of ICTs applied to health, especially since the outbreak of the pandemic caused by SARS Cov-2, has increased the range of health services delivered through smartphones and the development of subsequent specialized apps. Based on the data of a Survey on Use and Attitudes regarding eHealth in Spain, the aim of this research was to conduct a comparative analysis of the different eHealth and mHealth user profiles. The results show that the user profile of eHealth an mHealth services in Spain is not in a majority. Weaknesses are detected both in the knowledge and use of eHealth services among the general population and in the usability or development of their mobile version. Smartphones can be a democratizing vector, as for now, access to eHealth services is only available to wealthy people, widening inequality.
在过去的几十年里，信息和通信技术（ICTs）的使用已经逐渐普及到社会和公共管理领域。医疗是 ICT 应用发展最为迅速的领域之一，现在被称为电子健康（eHealth）。最近，移动健康（mHealth）也被包括在内。西班牙的卫生系统是这场技术革命的基准之一。应用于医疗保健的 ICT 发展，特别是自 SARS Cov-2 大流行爆发以来，通过智能手机提供的医疗服务范围不断扩大，后续专门应用程序的开发也在不断增加。本研究基于西班牙电子健康使用和态度调查的数据，旨在对不同的电子健康和移动健康用户档案进行比较分析。结果表明，西班牙电子健康和移动健康服务的用户档案并不是多数。在普通人群中，电子健康服务的知识和使用以及其移动版本的可用性或开发都存在弱点。智能手机可以成为一个民主化的载体，因为目前只有富有的人才能获得电子健康服务，这加剧了不平等。
