School of Humanities, Social Sciences and Economics, International Hellenic University, 14th Km Thessaloniki-N.Moudania, Thessaloniki, 57001, Greece.
Opus College of Business, University of St. Thomas Minneapolis Campus 1000 LaSalle Ave, Schulze Hall 333, Minneapolis, MN, 55403, USA.
Soc Sci Med. 2022 May;301:114973. doi: 10.1016/j.socscimed.2022.114973. Epub 2022 Apr 12.
With Covid-19 impacting communities in different ways, research has increasingly turned to big data analytics (BDA) and artificial intelligence (AI) tools to track and monitor the virus's spread and its effect on humanity and the global economy. The purpose of this study is to conduct an in-depth literature review to identify how BDA and AI were involved in the management of Covid-19 (while considering diversity, equity, and inclusion (DEI)). The rigorous search resulted in a portfolio of 607 articles, retrieved from the Web of Science database, where content analysis has been conducted. This study identifies the BDA and AI applications developed to deal with the initial Covid-19 outbreak and the containment of the pandemic, along with their benefits for the social good. Moreover, this study reveals the DEI challenges related to these applications, ways to mitigate the concerns, and how to develop viable techniques to deal with similar crises in the future. The article pool recognized the high presence of machine learning (ML) and the role of mobile technology, social media and telemedicine in the use of BDA and AI during Covid-19. This study offers a collective insight into many of the key issues and underlying complexities affecting public health and society from Covid-19, and the solutions offered from information systems and technological perspectives.
由于新冠疫情以不同的方式影响着各个社区,研究越来越多地转向大数据分析 (BDA) 和人工智能 (AI) 工具,以跟踪和监测病毒的传播及其对人类和全球经济的影响。本研究的目的是进行深入的文献综述,以确定 BDA 和 AI 如何参与新冠疫情的管理(同时考虑多样性、公平性和包容性 (DEI))。通过严格的搜索,从 Web of Science 数据库中检索到了 607 篇文章,并对其进行了内容分析。本研究确定了为应对最初的新冠疫情爆发和大流行的控制而开发的 BDA 和 AI 应用程序,以及它们为社会带来的好处。此外,本研究还揭示了与这些应用程序相关的 DEI 挑战、减轻这些问题的方法,以及如何开发可行的技术来应对未来类似的危机。该文章集中认识到机器学习 (ML) 的高度应用以及移动技术、社交媒体和远程医疗在新冠疫情期间使用 BDA 和 AI 的作用。本研究从信息系统和技术角度提供了对许多影响公共卫生和社会的关键问题和潜在复杂性的综合见解。