癌症护理患者满意度的社会心理和临床预测因素。
Psychosocial and clinical predictors of patient satisfaction with cancer care.
作者信息
Alosaimi Fahad D, Alsaleh Futoon S, Alsughayer Luluh Y, Altamimi Lamees A, Alfurayh Ibrahim A, Abdel-Aziz Nashwa M, Alsaleh Khalid A
机构信息
Psychiatry Department, King Saud University, Riyadh, Saudi Arabia.
College of Medicine, King Saud University, Riyadh, Saudi Arabia.
出版信息
Saudi Pharm J. 2022 Apr;30(4):414-420. doi: 10.1016/j.jsps.2022.01.020. Epub 2022 Jan 29.
PURPOSE
Patient satisfaction with healthcare was recognized as an indispensable component of healthcare quality assurance programs for decades. Limited research has explored psychosocial variables impacting patient satisfaction with cancer care. The objective of our study was to identify the level of patient satisfaction with cancer care in Riyadh, Saudi Arabia and determine the psychosocial and clinical predictors of patient satisfaction.
METHODS
A cross-sectional observational study was carried out in 2018-2019 with patients with cancer at the Outpatient Oncology Clinic at King Saud University Medical City in Riyadh, Saudi Arabia. The questionnaire contained a visual analog scale (VAS) of satisfaction with cancer care, a VAS of satisfaction with social support, the Patient Health Questionnaire-9 Depression scale, and the Generalized Anxiety Disorder 7-item scale.
RESULTS
Out of the 400 patients approached, 280 agreed to participate in the study. Of the 280 patients participating in the study, 65% were satisfied with cancer care. Higher satisfaction was associated with being non-Saudi, being employed, having fewer household residents (≤4), being satisfied with social support, not receiving radiotherapy, and receiving hormonal or biological therapy. Having anxiety or depression was also associated with lower satisfaction. After adjustment for sociodemographic and clinical characteristics, being satisfied with social support, having ≤ 4 household residents, receiving hormonal therapy, and receiving biological therapy rather than radiotherapy were all independent predictors of higher satisfaction with cancer care.
CONCLUSION
This study found an inadequate level of patient satisfaction with cancer care. Higher levels of satisfaction were associated with being satisfied with social support, using biological and hormonal therapy, while lower satisfaction was associated with a larger number of household residents (>4), depression, anxiety and using radiotherapy.
目的
几十年来，患者对医疗保健的满意度一直被视为医疗质量保证计划中不可或缺的组成部分。有限的研究探讨了影响癌症护理患者满意度的心理社会变量。我们研究的目的是确定沙特阿拉伯利雅得癌症护理患者的满意度水平，并确定患者满意度的心理社会和临床预测因素。
方法
2018年至2019年对沙特阿拉伯利雅得国王沙特大学医学城门诊肿瘤诊所的癌症患者进行了一项横断面观察研究。问卷包括癌症护理满意度视觉模拟量表（VAS）、社会支持满意度VAS、患者健康问卷9项抑郁量表和广泛性焦虑障碍7项量表。
结果
在接触的400名患者中，2
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