Hita Marie Louise Radanielina, Grégoire Yany, Lussier Bruno, Boissonneault Simon, Vandenberghe Christian, Sénécal Sylvain
HEC Montréal RBC Groupe Financier, 3000 Chemin de la Côte-Sainte-Catherine, Montréal, QC H3T 2A7 Canada.
HEC Montréal, 3000 Chemin de la Côte-Sainte-Catherine, Montréal, QC H3T 2A7 Canada.
J Acad Mark Sci. 2023;51(1):132-152. doi: 10.1007/s11747-022-00865-8. Epub 2022 May 16.
Building on the health belief model (HBM), this research tests, over six months, how the exposure to COVID-related information in the media affects fear, which in turn conditions beliefs about the severity of the virus, susceptibility of getting the virus, and benefits of safety measures. These health beliefs ultimately lead to social distancing and panic buying. As a first contribution, we find that fear is not directly triggered by the objective severity of a crisis, but rather formed over time by the way individuals are exposed to media. Second, we show that fear affects behaviors through the components of the HBM which relate to the risks/benefits of a situation. Last, we find that critical thinking about media content amplifies the "adaptive" responses of our model (e.g., health beliefs, social distancing) and reduces its "maladaptive" responses (e.g., panic buying). Interestingly, we note that the beneficial effect of critical thinking about media content disappears as the level of fear increases over time. The implications of these findings for policymakers, media companies, and theory are further discussed.
The online version contains supplementary material available at 10.1007/s11747-022-00865-8.
基于健康信念模型(HBM),本研究在六个月的时间里测试了媒体中与新冠相关信息的曝光如何影响恐惧,而恐惧又会影响对病毒严重性、感染病毒易感性以及安全措施益处的信念。这些健康信念最终导致社交距离和恐慌性购买。作为第一项贡献,我们发现恐惧并非由危机的客观严重性直接引发,而是随着时间推移由个体接触媒体的方式形成的。其次,我们表明恐惧通过健康信念模型中与情境风险/益处相关的组成部分影响行为。最后,我们发现对媒体内容进行批判性思考会增强我们模型的“适应性”反应(例如,健康信念、社交距离),并减少其“适应不良”反应(例如,恐慌性购买)。有趣的是,我们注意到随着时间推移恐惧程度的增加,对媒体内容进行批判性思考的有益效果会消失。这些发现对政策制定者、媒体公司和理论的影响将进一步讨论。
在线版本包含可在10.1007/s11747-022-00865-8获取的补充材料。