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新冠疫情爆发初期中国公众的恐慌性购买行为:感知风险、社交媒体使用以及与亲密他人的联系所起的作用

Chinese public's panic buying at the beginning of COVID-19 outbreak: The contribution of perceived risk, social media use, and connection with close others.

作者信息

Li Jian-Bin, Zhang Rui, Wang Lin-Xin, Dou Kai

机构信息

Department of Early Childhood Education, The Education University of Hong Kong, Hong Kong Special Administrative Region, China.

Department of Psychology and Research Center of Adolescent Psychology and Behavior, School of Education, Guangzhou University, Guangzhou, 510006 China.

出版信息

Curr Psychol. 2022;41(11):8157-8166. doi: 10.1007/s12144-021-02072-0. Epub 2021 Jul 23.

Abstract

Panic buying is a globally witnessed behavior during the outbreak of COVID-19. This consumer behavior is related to many undesirable consequences, ranging from disrupting economic stability to hindering timely provision of supplies to those in dire need. As such, to understand the causes and underlying mechanisms of panic buying is crucial. Based on terror management theory, this study examined the contribution of perceived risk, social media use, and connection with close others to panic buying. Data were collected through an online survey from 972 Chinese citizens (65.9% female,  = 33.69 years) at the beginning period of COVID-19 in early February 2020. The results found that individuals with a higher level of perceived risk were more prone to engage in panic buying, but this link was mitigated by connection with close others when individuals less used social media. Theoretically, this study advances the understandings of the psychological processes of panic buying during health crisis. Practically, alleviating individuals' perceived risk, establishing a healthy habit of social media use, and strengthening social ties are important to circumventing panic buying in times of COVID-19.

摘要

恐慌性购买是新冠疫情爆发期间全球范围内都能看到的一种行为。这种消费行为会带来许多不良后果,从扰乱经济稳定到阻碍向急需物资的人群及时提供物资。因此,了解恐慌性购买的原因和潜在机制至关重要。基于恐惧管理理论,本研究考察了感知风险、社交媒体使用以及与亲密他人的联系对恐慌性购买的影响。2020年2月初新冠疫情初期,通过在线调查收集了972名中国公民(65.9%为女性,平均年龄=33.69岁)的数据。结果发现,感知风险水平较高的个体更容易进行恐慌性购买,但当个体较少使用社交媒体时,与亲密他人的联系会减轻这种关联。从理论上讲,本研究推进了对健康危机期间恐慌性购买心理过程的理解。在实际应用中,减轻个体的感知风险、建立健康的社交媒体使用习惯以及加强社会联系对于在新冠疫情期间规避恐慌性购买至关重要。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4e64/8300064/7ec90ca72d9c/12144_2021_2072_Fig1_HTML.jpg

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