Van Veldhoven Ziboud, Vanthienen Jan
KU Leuven, Research centre for information systems engineering (LIRIS), Naamsestraat 69, 3000 Leuven, Belgium.
Electron Mark. 2022;32(2):629-644. doi: 10.1007/s12525-021-00464-5. Epub 2021 Mar 10.
Digital transformation, a term introduced to talk about the various changes in business and society due to the increased usage of digital technologies, has recently gained much attention both in research and in practice. However, an analysis of 41 digital transformation frameworks following a developmental literature review shows that several areas can be expanded upon. We propose a novel framework that deals with the underrepresented areas by consolidating the various concepts found in the literature, explicitly including the role of society, highlighting the evolution over time, and including the drivers of digital transformation that we classified into 23 'digital transformation interactions' across six categories. This novel perspective contributes to our macro-understanding of digital transformation and can be used as a lens for further research to generate fresh insights into unanswered research avenues. Ultimately, this paper can be the first step towards a unified understanding of digital transformation.
数字转型是一个用于描述由于数字技术使用增加而导致的商业和社会各种变化的术语，最近在研究和实践中都备受关注。然而，在进行发展性文献综述后对41个数字转型框架进行的分析表明，有几个领域可以进一步拓展。我们提出了一个新颖的框架，通过整合文献中发现的各种概念来处理这些未得到充分体现的领域，明确纳入社会的作用，突出随时间的演变，并纳入数字转型的驱动因素，我们将这些驱动因素分为六类中的23种“数字转型互动”。这种新颖的视角有助于我们从宏观上理解数字转型，并可作为进一步研究的透镜，以对未解决的研究途径产生新的见解。最终，本文可以成为迈向对数字转型形成统一理解的第一步。
