Chen Anfan, Zhang Jingwen, Liao Wang, Luo Chen, Shen Cuihua, Feng Bo
Science Communication Department, University of Science and Technology of China, Hefei, Anhui, China.
Department of Communication, Department of Public Health Sciences, University of California Davis, Davis, CA, USA.
Inf Process Manag. 2022 Jul;59(4):102990. doi: 10.1016/j.ipm.2022.102990. Epub 2022 May 31.
Documenting the emergent social representations of COVID-19 in public communication is necessary for critically reflecting on pandemic responses and providing guidance for global pandemic recovery policies and practices. This study documents the dynamics of changing social representations of the COVID-19 pandemic on one of the largest Chinese social media, Weibo, from December 2019 to April 2020. We draw on the social representation theory (SRT) and conceptualize topics and topic networks as a form of social representation. We analyzed a dataset of 40 million COVID-19 related posts from 9.7 million users (including the general public, opinion leaders, and organizations) using machine learning methods. We identified 12 topics and found an expansion in social representations of COVID-19 from a clinical and epidemiological perspective to a broader perspective that integrated personal illness experiences with economic and sociopolitical discourses. Discussions about COVID-19 science did not take a prominent position in the representations, suggesting a lack of effective science and risk communication. Further, we found the strongest association of social representations existed between the public and opinion leaders and the organizations' representations did not align much with the other two groups, suggesting a lack of organizations' influence in public representations of COVID-19 on social media in China.
记录新冠疫情在公共传播中新兴的社会表征,对于批判性地反思疫情应对措施以及为全球疫情恢复政策与实践提供指导至关重要。本研究记录了2019年12月至2020年4月期间,在最大的中文社交媒体之一微博上,新冠疫情社会表征的动态变化。我们借鉴社会表征理论(SRT),将话题和话题网络概念化为一种社会表征形式。我们使用机器学习方法分析了来自970万用户(包括普通公众、意见领袖和组织)的4000万条与新冠疫情相关的帖子数据集。我们识别出12个话题,并发现新冠疫情的社会表征从临床和流行病学角度扩展到了一个更广泛的视角,即将个人患病经历与经济和社会政治话语结合起来。关于新冠疫情科学的讨论在这些表征中未占据突出地位,这表明缺乏有效的科学和风险沟通。此外,我们发现公众与意见领袖之间的社会表征关联最强,而组织的表征与其他两组不太一致,这表明在中国社交媒体上,组织在新冠疫情的公共表征中缺乏影响力。