Wen Zhitao, Xia Yixue, Liu Mo, Lan Yuexin
Research Center for Network Public Opinion Governance, China People's Police University (CPPU), Langfang, China.
Front Psychol. 2022 May 19;13:880322. doi: 10.3389/fpsyg.2022.880322. eCollection 2022.
In the context of the COVID-19 pandemic, a large amount of information is gathered on Internet platforms, through which people express their opinions and vent their emotions. Emotional guidance of netizens has become an important part of social governance during turbulences caused by a so-called "infodemic". This study focuses on the evolution and interaction of netizens' emotions after the occurrence of network public opinion events. First, the transfer model of netizens' emotions is constructed, and the significance of each parameter in the model is studied through simulation. Then, based on the model, we put forward the optimization method and quantitative method of guidance strategy of netizens' emotions. Finally, the empirical study proves the effectiveness of the model, which can provide a theoretical basis for the emotional guidance strategies after the outbreak of network public opinion events.
在新冠疫情背景下,互联网平台上收集了大量信息,人们通过这些平台表达观点、宣泄情绪。在所谓“信息疫情”引发的动荡时期,对网民进行情绪引导已成为社会治理的重要组成部分。本研究聚焦于网络舆情事件发生后网民情绪的演变与互动。首先,构建网民情绪传播模型,并通过仿真研究模型中各参数的意义。然后,基于该模型提出网民情绪引导策略的优化方法和量化方法。最后,实证研究证明了该模型的有效性,可为网络舆情事件爆发后的情绪引导策略提供理论依据。