Social Sciences Department, Universidad del Bío-Bío, Chillán 3800708, Chile.
Business Management Department, Universidad del Bío-Bío, Chillán 3800708, Chile.
Int J Environ Res Public Health. 2022 Jun 23;19(13):7700. doi: 10.3390/ijerph19137700.
The COVID-19 pandemic has substantially impacted mental health—workers at institutions are not exempt. In our research, from positive organizational psychology, specifically from the healthy and resilient organization (HERO) model, we analyzed the relationship between healthy organizational practices−engagement and workers’ burnout, and evaluated the mediation role of engagement between healthy organizational practices and worker burnout levels during the COVID-19 pandemic, through structural equation models of a cross-sectional survey-based study. We collected data from a sample of 594 Chilean workers. Our results of the correlations and structural equations demonstrate the relationship between PHOs with engagement (β = 0.51; p < 0.001) and burnout (β = −0.44; p < 0.001), in addition to the mediating effect of engagement between HOP with burnout (β = −0.66; p < 0.001). In conclusion, our findings suggest that healthy organizational practices promoted worker engagement and decreased worker burnout during the COVID-19 pandemic, contributing to the postulates of the HERO model. In addition, we were able to visualize a similar scenario, which showed that burnout during a pandemic decreases when worker engagement mediates the relationship with HOP.
新冠疫情对心理健康产生了重大影响——医疗机构的工作人员也未能幸免。 在我们的研究中，我们从积极组织心理学的角度出发，具体来说是从健康和有适应力的组织（HERO）模型出发，分析了健康组织实践（敬业度）与工作人员倦怠之间的关系，并评估了敬业度在新冠疫情期间健康组织实践与工作人员倦怠水平之间的中介作用，方法是通过基于横断面调查的结构方程模型进行研究。我们从 594 名智利工作人员中收集了数据。我们的相关性和结构方程的结果表明，与敬业度（β=0.51;p<0.001）和倦怠（β=-0.44;p<0.001）相关的组织实践（PHO）之间存在关系，此外，敬业度在 HOP 与倦怠之间具有中介作用（β=-0.66;p<0.001）。总之，我们的研究结果表明，在新冠疫情期间，健康的组织实践可以促进工作人员的敬业度，降低工作人员的倦怠感，这符合 HERO 模型的假设。此外，我们还能够看到一个类似的情景，即在敬业度作为 HOP 与倦怠之间关系的中介因素时，疫情期间的倦怠感会降低。
