Department Work, Health & Technology, The Netherlands Organization for Applied Scientific Research (TNO), 2301 DA Leiden, The Netherlands.
Department Defense, Safety & Security, The Netherlands Organization for Applied Scientific Research (TNO), 2509 JG The Hague, The Netherlands.
Int J Environ Res Public Health. 2022 Jul 22;19(15):8925. doi: 10.3390/ijerph19158925.
This study demonstrates an innovative approach to capture the complexity of individual workplace well-being, improving our understanding of multicausal relationships and feedback loops involved. The literature shows that a high number of interacting factors are related to individual workplace well-being. However, many studies focus on subsets of factors, and causal loops are seldomly studied. The aim of the current study was, therefore, to capture individual workplace well-being in a comprehensive conceptual causal loop diagram (CLD). We followed an iterative, qualitative, and transdisciplinary systems-thinking approach including literature search, group model building sessions, retrospective in-depth interviews with employees, and group sessions with human resource professionals, managers, job coaches, and management consultants. The results were discussed with HR and well-being officers of twelve organizations for their critical reflection on the recognizability and potential of the developed CLD. The final result, a conceptual individual workplace well-being CLD, provides a comprehensive overview of multiple, measurable key factors relating to individual workplace well-being and of the way these factors may causally interact over time, either improving or deteriorating workplace well-being. In future studies, the CLD can be translated to a quantitative system dynamics model for simulating workplace well-being scenarios. Ultimately, these simulations could be used to design effective workplace well-being interventions.
本研究展示了一种创新的方法来捕捉个体工作场所幸福感的复杂性,从而增进我们对多因果关系和反馈循环的理解。文献表明,许多相互作用的因素与个体工作场所幸福感相关。然而,许多研究仅关注因素的子集,很少研究因果循环。因此,本研究的目的是在综合概念性因果循环图(CLD)中捕捉个体工作场所幸福感。我们采用了迭代的、定性的和跨学科的系统思维方法,包括文献搜索、小组模型构建会议、对员工进行回顾性深入访谈以及与人力资源专业人员、经理、工作教练和管理顾问进行小组会议。将结果与十二个组织的人力资源和幸福感官员进行了讨论,以对开发的 CLD 的可识别性和潜力进行批判性反思。最终的结果是一个概念性的个体工作场所幸福感 CLD,它提供了与个体工作场所幸福感相关的多个可衡量的关键因素及其相互作用方式的综合概述,这些因素可能随着时间的推移而产生因果相互作用,从而改善或恶化工作场所幸福感。在未来的研究中,可以将 CLD 转化为用于模拟工作场所幸福感场景的定量系统动力学模型。最终,可以使用这些模拟来设计有效的工作场所幸福感干预措施。