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基于新一代信息技术的员工情绪分析与管理作业治疗实践。

Occupational Therapy Practice Based on New-Generation Information Technology for Employee Emotion Analysis and Management.

机构信息

Department of Foreign Languages, Zunyi Medical University (Zhuhai Campus), Zhuhai City 519000, China.

出版信息

Occup Ther Int. 2022 Jul 26;2022:3536911. doi: 10.1155/2022/3536911. eCollection 2022.

Abstract

This work intends to combine neural network technology with occupational therapy to fully acquire employees' emotional information by constructing an effective emotion recognition network. Firstly, the psychological state of employees is discussed from three aspects of leadership narcissism, organizational identification, and the emotional contagion effect, and the corresponding model is implemented. Secondly, based on the convolutional neural network technology, the facial feature recognition and the body feature recognition are combined, and the employees' emotions can be accurately identified by establishing a multilearning emotion recognition network. Finally, a questionnaire survey is carried out on the employees of enterprises in the coastal areas of Zhejiang. Descriptive statistical analysis, reliability and validity analysis, correlation analysis, regression analysis, mediation effect tests, and other methods are used to analyze the questionnaire data. The results reveal that leadership narcissistic organizational identification plays a mediating role in the process of employees' emotional contagion perception affecting employees' psychology. Compared with younger employees, older employees have better psychological quality and mental health. There are also significant differences in emotion and work enthusiasm among employees with different educational backgrounds and positions. Employees' perception of emotional contagion to pretending expressions, indifferent expressions, contempt expressions, and sincere expressions has an obvious positive impact on the psychological impact of other employees. The classification accuracy and regression error rate of the constructed multilearning emotion recognition network are 28.5% and 9.8%, respectively, which can accurately identify the emotional performance of employees. This work helps enterprises better understand the mental health of their employees.

摘要

这项工作旨在将神经网络技术与职业治疗相结合,通过构建有效的情绪识别网络,充分获取员工的情绪信息。首先,从领导自恋、组织认同和情绪传染效应三个方面探讨员工的心理状态,并实现相应的模型。其次,基于卷积神经网络技术,结合面部特征识别和身体特征识别,通过建立多学习情绪识别网络,准确识别员工的情绪。最后,对浙江省沿海地区企业的员工进行问卷调查。采用描述性统计分析、信度和效度分析、相关分析、回归分析、中介效应检验等方法对问卷数据进行分析。结果表明,领导自恋型组织认同在员工情绪传染感知对员工心理影响的过程中起中介作用。与年轻员工相比,年长员工具有更好的心理素质和心理健康水平。不同教育背景和职位的员工在情绪和工作热情方面也存在显著差异。员工对假装表情、冷漠表情、轻蔑表情和真诚表情的情绪传染感知对其他员工的心理影响有明显的积极影响。构建的多学习情绪识别网络的分类准确率和回归误差率分别为 28.5%和 9.8%,可以准确识别员工的情绪表现。这项工作有助于企业更好地了解员工的心理健康状况。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0e8b/9345735/fbcfe8641648/OTI2022-3536911.001.jpg

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